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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Royale Suite Shangri-la Hotel Kuala Lumpur - Royale Suite Shangri-la Hotel Kuala Lumpur - Royale Suite Shangri-la Hotel Kuala Lumpur - Bathroom Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Business Center Shangri-la Hotel Kuala Lumpur - Wedding Consultant Shangri-la Hotel Kuala Lumpur - Mezzanine Boardroom Shangri-la Hotel Kuala Lumpur - Executive Lounge Shangri-la Hotel Kuala Lumpur - Meeting Room Shangri-la Hotel Kuala Lumpur - Ballroom Shangri-la Hotel Kuala Lumpur - Lemon Garden
Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3147 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3147)
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Hoang L. Business travelers Vietnam, March 11, 2014
Simple and convenient hotel

Staff, Location, Buffet
7.3
I stayed for 2 nights on a business trip. The room is quite small but clean and comfortable with all needed amenities. The staff is very helpful in all cases. The breakfast buffet is good with many choices for both Westerners and Asians. One interesting I notice is that there are 4 complimentary bottle of water in the room. I had read a complaint about "only one free bottle of water in the room" few hours before I arrived. I think the hotel management is caring for guest' opinion to improve the hotel. I like it that way.
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Emiko K. Couples Mexico, March 9, 2014
Love it

Excellent breakfast and very attentive staff
8.7
It was very nice, dinner and breakfast were very tasty and plenty of choices. The staff very attentive also.
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Gerard L. Business travelers Malaysia, March 9, 2014
Relaxing

Location, location, location
8.3
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Mohammed A. Business travelers Yemen, March 6, 2014
Great Hotel

Rooms, Location and Staff
9.3
One of the best hotels in Kl in terms of all aspects.
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Franz S. Couples Australia, March 3, 2014
The best of KL

Location Hotel Room
10
Love the hotel Yum Cha / Dim Sum amazing Beautiful hotel in every way!!!!
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Wing S. Business travelers Singapore, March 2, 2014
excellent

good breakfast. Friently and attentive staff. Central locations to shopping and local restaurants/pubs
8.7
excellent. Fast check in and check out. Attentive staff and very friendly. Breakfast was excellent. The koi pond was very calming and refreshing. The room a bit small and dated but got ambience. Not many TV channels.
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Robert A. Couples United States of America, February 25, 2014
Totally delightful

Room, staff, ambience
9.7
We were only on a stop over just one night and was delighted with such a beautiful hotel. It was very luxurious with a lovely view from our room. We had a romantic light dinner in the lounge over looking the lily pond and listening to live music. It was a delightful end to our vacation. I would go back to the Shangri la in a heartbeat.
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Zahir A. Solo travelers New Zealand, February 24, 2014
Great

Clean , luxury and central
8.3
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Ng P. Couples Malaysia, February 23, 2014
Comfortable luxury hotel

Luxury Hotel, the room very comfortable especially the bed
7.3
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Weiyu J. Business travelers China, February 23, 2014
Great location in the centre of KL

The location, the food, the service
10
The location of this hotel is at the center of KL, and is very close to the attractions in KL. The Shang Palace in the hotel is very delicious, the service is also very good.
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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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