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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
3054 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3054)
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Bruno B. Business travelers France, October 29, 2013
top 3 n KL 5 stars

no "ninjas" from the middle east
7.7
Chiu S. Groups Malaysia, October 27, 2013
No much thing to do

Garden view, comfortable, clean
8
Stay overnight with friends for birthday celebration. Nothing much to do so we just stay in the room. I like the design of the room and it is very comfortable. However, I afraid people passing by had heard of the noise inside the room. The sound proofing can be improved.
William T. Families with older children Singapore, October 27, 2013
Comfortable and a well needed rest

Friendly staff, cosy room, convenient location
8.3
My family (my wife and two teenage children) enjoyed our stay at Shangri-la Hotel Kuala Lumpur. We did not dine at the hotel as we find it a bit pricey. Instead we walked to a nearby restaurant.
Chin Y. Couples Singapore, October 27, 2013
Superb Hotel with great staff.

friendly staff, nice room and well located.
9.3
It was a wonderful stay and superb customer service that the hotel staff gave me.
Cecilia H. Business travelers Malaysia, October 25, 2013
Convenient, clean,comfortable

Convenient, clean,comfortable
7.7
Hse M. Couples Malaysia, October 20, 2013
Shangrila service in a nutshell = awesome

Service staff were awesome, great attention to detail, friendly hotel setting
8
Shangri-la hotel service at its best. Stayed in many different shangrila hotels and the service standard is kept up throughout every location in the world. Just have to be experienced to understand.
Khor J. Couples Malaysia, October 20, 2013
Good service and nice location

Big Room , Friendly staff , Good location
8.7
Very nice room , Good location , Friendly staff , will stay again .
Igor Z. Business travelers Australia, October 19, 2013
Great location and service

petronas view, nice gym and sauna, close to KLCC park
7.7
Great hotel , close to KLCC park, eating and shopping. Very good gym, sauna. Nearby budget food options. A bit far from monorail station though. Recommend for business and leisure travelers. To me best hotel in KL
Mohd F. Couples Malaysia, October 19, 2013
Relax and Shopping

Nice room, close to shopping centre and nigh life spot
9.3
Great hotel and good location. Lemon Grass cafe offering good foods
Rottanak K. Couples Australia, October 19, 2013
Great, easy check in/out, clean, friendly staff.

Room size, cleanliness, friendly staff and close to restaurants and shopping malls.
8.7
Loved it. No complaints whatsoever. Will stay here again.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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