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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2824 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2824)
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Sovann S. Couples Australia, June 18, 2013
Comfortable and enjoyed my stay

Cleaned room, friendly & helpful staffs and much appreciated for fast check-in & out
10
Pleasant and comfortable stay, we enjoyed it
Raihanah Y. Families with young children Singapore, June 18, 2013
good service!!

Food,room,cleaniness
10
Samuel K. Solo travelers Malaysia, June 17, 2013
Very comfortable at a reasonable price

Location, breakfast, fitness centre and its spa
8.3
Stayed at this hotel several times and will definitely return again in the future. It is very spacious and very comfortable. Easy excess to cabs and centrally located in the heart of KL (KLCC and Star Walk). First class gym and spa and love chilling by the pool having a few drinks.
Isaac S. Solo travelers Singapore, June 17, 2013
Excellent service but a distance from shopping

Service, food, comfort
9.7
Great warm and attentive service from the staff. Hotel is quite a distance from the shopping district though.
Henry P. Solo travelers United States of America, June 17, 2013
What is not to love about the Shangri-La?

Luxury room, comfort, centrally located
9
By booking a stay in the Shangri-La, you are setting yourself up for one of the best places to stay in Kuala Lumpur. The hotel is top of the line with all of the luxury you should expect from a five start chain: concierge, pool, easy check in, large rooms, comfortable beds, great bathroom with tubs, restaurants, etc.... The location is central to many of the sites in Kual Lumpur. The Petronas Towers are just a short walk away. The monorail is pretty close too. High end restaurants are nearby, but with a brief walk you can find hawker centers too. And get this.... the Shangri-La is much cheaper in KL than in most other places. Still pricey, but much cheaper than usual for a hotel of this caliber. Worth a stay.
Shawyin G. Business travelers Malaysia, June 17, 2013
good location with friendly staff

location location location. shopping
5.3
good experience with friendly staff. near to shopping center and good restaurant. nice swimming pool with salty taste
Helen M. Families with young children Philippines, June 16, 2013
i love my stay at shngrila.. it was elegant

location, comfort, elegance
8.3
Alyson K. Couples Australia, June 16, 2013
Lovely stay at Shangri-La, would like to have stay

The Bed and Bathroom where excellent, staff are very friendly and attentive. Amazing lobby!
9.7
Jason Y. Couples Australia, June 15, 2013
Comfortable hotel in a central location

Location, price and comfort
8
We stayed here as tourists for 2 nights in June 2013. It was a decent hotel and, for the price, I can't complain too much. We had friends stay at a more expensive hotel which was in a better location closer to the shopping malls, but much older than the Shangri-La and not as comfortable. The hotel is quite conveniently located. It's about a 5 min walk from KLCC and about 10 mins walk to the main shopping district where a few shopping malls like Pavillion, Lot 10 and Farenheit 88 are located. Jalan Alor is also near Pavillion which is a great location to get local Malaysian and Chinese dishes including chilli or pepper crab and hawker food. The service was good, but not quite up to the usual high standard of other Shangri-La Hotels. There were a couple of examples where we were a little disappointed with the service, e.g. when we first arrived, the person at the door just stood there and watched while we struggled to get our luggage out of the taxi. Also, there was no organisation while queuing for taxis so people were everywhere and the person supposedly managing things almost gave our taxi away to someone else. Overall though, I would recommend this hotel as it's reasonably priced for a 5 star hotel in the central KL district.
Suttida S. Business travelers Thailand, June 14, 2013
Business meeting only

Business, Clean, Quiet
8
Good for business meeting,clean and quiet. Cannot walk to Twin Tower and Pavillion.

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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