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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2857 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2857)
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Sami A. Solo travelers Lebanon, July 1, 2013
Great Stay

Location, environment and shopping
10
I recommend this hotel. It's very good and you will surely love it.
Razip S. Couples Malaysia, June 30, 2013
Pleasant stay and friendly staff.

Pleasant stay. Attentive and friendly staff. Maintenance was v helpful and cordial.
9
Overall, a pleasant experience - without hassles. USB power supply did not work, front desk was either nor knowledgeable or plain devious. They did send a maintenance guy who came promptly and provided a USB charger. Problem resolved in 10 min.
Tine N. Couples Denmark, June 30, 2013
Stor venlighed fra personalet

Personalet, morgenmaden og personalet
9.3
Vi har ikke før mødt så god service på et hotel, alle var hjælpsomme og så var det en helt fantastisk morgenmad, den var det hele værd.
Sumi C. Couples India, June 30, 2013
Great hotel

1) Big room 2) Great buffet breakfast 3) resteurants are great
8.7
Great stay, great food, centrally located within walking distance from Menara tower, KLCC. Hotel free shuttle every hour to Suria KLCC, Pavilion etc
Kim H. Business travelers Malaysia, June 30, 2013
Great Hotel

Great Design
7.7
Junrong L. Couples Singapore, June 29, 2013
Great luxury hotel

Breakfast, comfort, service
9.3
Lovely stay as usual, this is my third time at Shangri-la KL. Overall the best 5 star hotel experience in KL.
Cindy C. Families with older children Australia, June 28, 2013
good

good view,good food,good service
7.7
comfortable
Mui K. Couples Australia, June 28, 2013
Very comfortable and relaxing

Central location, friendly staff and nearby local eateries
9.3
Generally very relaxing but the blue taxi arranged by the hotel on check out was a nightmare! What was supposed to be a 3km ride turned out to be a 10km ride in extreme traffic condition and we had to cough out 3 times the normal taxi fare. Was the blue taxi service part of the hotel overall service?
Srinivasa N. Families with young children India, June 28, 2013
great experience, fantastic room, spacious, neat

Large beds, spacious room, bathroom, twin tower view, walkable distance to KL tower, excellent staff,
8.7
It was a great experience, location is good, Good Car parking facility, excellent staff, Room neatness/arrangement, large beds, big bath room, excellent facilities in the room, twin tower view - very near to twin tower, express ways, shopping, restaurants. The hotel interior decoration is good.
Karen H. Couples Australia, June 27, 2013
Excellent hotel

everything
10
I mentioned it was my husband's birthday on check in and they sent up a birthday cake Great hotel ,great service, exceptional staff

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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