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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2698 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2698)
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Feng Y. Groups China, May 30, 2014
Peace in mind stay with great food

Restaurant, service, comfort.
9.7
The stay was meaningful n comfort. Staffs are all attentative & always offering helps without any delays. The only Lafite fine Wine Lounge in South East Asia has housed in the Hotel.
Abdul J. Business travelers Singapore, May 30, 2014
Excellent room and very attentive staff

Location, comfortable room, prompt service
9.7
George T. Business travelers Malaysia, May 27, 2014
A convenient location for the conference in KL

Clean room, friendly staffs, near to night spot
8
It was just for the convenient of attending the conference that held there. The room rate is a bit higher than the hotel nearby with the similar standard.
Nigel R. Groups United Kingdom, May 25, 2014
Great hotel

Staff, sheet quality of room, well located
9.7
Very enjoyable, room staff and location were great
Chan G. Business travelers Malaysia, May 23, 2014
5 Star Hotel

Near Shopping Centre, Big Bed, Nice Foods
7.7
Chan G. Business travelers Malaysia, May 23, 2014
5 star hotel, close to shopping area, clean room

close to shopping area, clean room, friendly staff
7.7
David R. Solo travelers United States of America, May 21, 2014
Excellent location, staff, and room

Free wi-fi, very nice room, and excellent staff
9.7
The hotel is in a central location near the Patornas Towers, KL Tower and several malls. Also, near by are several bars/restaurants. The room was very nice and comfortable. The biggest draw for me was free wi-fi in the room. Finally, a five star hotel that offers complementary internet. I would definitely stay here again and would recommend it to anyone.
Praneil C. Groups New Zealand, May 21, 2014
Was ok

Excellent room service Great food Friendly staff
9.3
Nice and comfortable rooms Nice room service food
Chun L. Couples Hong Kong, May 18, 2014
Outstanding customer service

Good customer service, well-maintained hotel, fast room service
8.3
It was one of my best hotel experience. I have stayed with different 5-star hotels myself and I found all the staff at Shangri-la are extremely nice and helpful. Rooms might not be as big/good as I thought (maybe because I did not book the deluxe club) but customer services definitely put them on the top 5-star list. I will definitely come back.
Gulam A. Groups Malaysia, May 18, 2014
Great, awsome and fun

Friendly staff Great location Excellent service
8.7
Its was nice and pleasant experience. Hospitality is next word to describe. Will definitely come back again.

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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