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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2822 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2822)
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Jesreal C. Families with older children Virgin Islands (British), August 11, 2014
Awesome

Comfy, friendly staff & cleanliness
9.7
Pleasant stay. Will definitely come back again. Rooms are spacious and comfy, staff are friendly, polite and helpful. Thanks for the awesome experience. Highly recommended!
Jiahui C. Couples Singapore, August 11, 2014
Great hotel to stay in

Cleanliness, Efficient Check-in, Helpful staff
8.3
Ceqin F. Families with young children Singapore, August 10, 2014
Shangri la Hotel

The location
8.7
Siew G. Couples Malaysia, August 10, 2014
Nice Stay

Excellent room, fantastic location and amenities
9.3
We had a good stay at Shangri-La. The room was decently sized with good amenities. The location was convenient.
Kian H. Business travelers Singapore, August 8, 2014
Old 5 star hotel situated in the busy heart of KL

Wide varieties choices of breakfast, easy accessible to shopping mall
8.7
Very jam on the way to reach this hotel because it situated exactly at the busy area of KL. Unfriendly staff given a lousy room at corner lot, request to change room but wait so long unattended.
Brian L. Business travelers Taiwan, August 7, 2014
Best Bang for your Buck!!!

Location, Value for your Money, Amazing Service!!!
10
Samantha L. Couples Malaysia, August 6, 2014
good

good
8
good
Mohammed A. Couples Saudi Arabia, August 5, 2014
very nice hotel

location , shopping , food
9
very nice stay , good food and clean
Faisal A. Business travelers France, August 4, 2014
Excellent for a 5 star chain hotel

Room size, cleaness and price offered at the time of booking
8.3
Very short business trip so did not have time to enjoy the hotel butt have stayed at this Shangri la before so nothing new and always expect quality from this Group of hotel.
Gary R. Couples Australia, August 3, 2014
Excellent Choice in Heart of KL

Well-appointed, staff are good and quality is high
9.7
Staff responded well to any issue and I like that in hotel customer service. Room was excellent and well appointed - I had a suite 1503. A ten minute walk to all major shops like Lot 10. Would both return to this hotel and recommend to others visiting KL. Minor point: Private black taxi to hotel was 102RM (paid at taxi official taxi counter) but return from hotel to same airport was 150RM - not sure on why the hotel charge was so different?

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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