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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3165 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3165)
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Dong I. Business travelers South Korea, August 17, 2013
It is very close locate downtown and KCC.

lpcate near downtown. clean, high speed internet
8
It is very comfortable stay and easy to go shopping mall. But when i was check-out the staff does not explanation cancel my deposit clear or not. Just only says they are call to cancel to the bank and does not give receipt.
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Maria M. Couples Malaysia, August 17, 2013
Comfortable and welcoming

Room cleanliness and comfort, location, various dining options
7.7
Overall it was comfortable however the housekeeping staff could be more attentive.
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Yuk L. Families with older children Hong Kong, August 16, 2013
A luxurious hotel with a variety of facilities

warm hospitality, dedicated gourments and comfortable rooms
9
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Mohd R. Business travelers Malaysia, August 15, 2013
Luxury and comfort

Comfortable bed, great breakfast and centrally located
9.3
It was great. The room is large with comfortable bed and clean bathroom. Staff are very friendly and courteous. The breakfast was superb. Enjoy our stay here. Will definitely come again.
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Paul C. Couples Malaysia, August 15, 2013
great experience

clean fast and quiet
9.3
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M Z. Couples August 15, 2013
comfortable,enjoy the service

clean,good service ,delicious food
9.7
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Brendon C. Couples Australia, August 13, 2013
nice hotel friendly staff

luxurious, friendly, convienient
9.3
got to the hotel 6:30am, let me have a shower in the fitness centre. unreal shower. room showers where not as good. had some breakfast, then they had the room ready. very friendly staff. they would whatever they could for you. great location. bars, shopping, restaurants only a few mins walk away. the hop on hop off tourist bus was across the street. my only disappointment was not staying in kula lumpur longer. will be back
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Imelda M. Couples Philippines, August 11, 2013
Its very near everywhere i go esp to petronas.

Elegant cozy nice
9
Very good very accessible wherever you go shopping and even sightseeing
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Anna R. Couples Philippines, August 11, 2013
Shangri-la standard.

Massive bed, excellent robes, massive breakfast buffet.
6
Good standard for Shangri-la. But not the best. Benchmark is still HK. However, great location. Staff friendly and helped us check in early.
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Tisha Y. Couples Singapore, August 11, 2013
Luxury staycation in the heart of KL

Free wireless internet in guest rooms; knowledgeable and friendly staff; room service
8
We enjoyed it very much. The bookmarks were a nice touch.
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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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