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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2954 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2954)
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Wing S. Business travelers Singapore, May 29, 2013
Very comfortable and ver relaxing

Excellent breakfast / staff service but concierge local knowledge lacking though try to b helpful
9
Excellent n enjoyable stay Excellent breakfast n staff service
Takahiko U. Business travelers Japan, May 29, 2013
Great hospitality in reception

Prompt action and great hospitality in reception,and beautiful room
8
I checked in the hotel early morning,but the room had already ready to us. I could leave our luggage in my room smoothly. And we felt good hospitality in hole hotel's staff.
William C. Solo travelers United Kingdom, May 29, 2013
close to where I want to be inKL

Quick check in and all the staff were great
10
Hotel was very comfortable with good bars and restaurants and friendly and helpful staff
Gary S. Couples United States of America, May 28, 2013
The Royal treatment

Staff, ambiance, food, pool, price
10
Absolutely one of the best hotels I have stayed in. The staff was first class. The room was beautiful with great views. The buffet breakfast was fantastic with many interesting food types to choose from. The Business Center was very nice with free computer use. Within walking distance from a bit of night life, the Twin Towers and an very high-end mall. All of this for the price of an average hotel in San Francisco. Unbelievable value. I could have stayed there for a month.
Frank C. Couples Australia, May 27, 2013
Most Relaxing

The Staff are Fantastic, The Rooms Superb, Great Breakfast
9.3
We had the most enjoyable stay you just have too. The staff are the best in the world
Mohit R. Couples India, May 26, 2013
Over good, though slightly expensive

1. Staff 2. Dining options (vegetarian available) 3. Location
7.3
Lucky G. Groups Philippines, May 26, 2013
Superb hotel, great value for money

room & toilet, facilities, service & staff
9.7
It is perfect! Very friendly and customer-oriented staff; very comfortable beds, room and toilet. Gym is wow, pool is so-so but complimented by free refreshments (again superb customer service).
Chrysanth G. Business travelers Sri Lanka, May 26, 2013
Fantastic A+++

Staff, Location and Luxurious Surrounds
10
Takayasu Y. Solo travelers Japan, May 26, 2013
great

breakfast ,nice flower arrangement, clean room
7.7
Roshan N. Business travelers Sri Lanka, May 26, 2013
Good

Freindly staff
8.3
Good

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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