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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3165 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3165)
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Barrie B. Business travelers United Kingdom, July 30, 2013
Great city hotel

Arthers Bar, Breakfast
7
Have stayed here a few times - comfortable first class hotel - short walk to restaurants, bars and shopping
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Hin P. Couples Hong Kong, July 30, 2013
Too far from tourist spot

excellent food, high speed internet, clean room
6.3
Insecure feeling, we go back the room 3 times in one day. The setting is different everytime. We have feeling that someone is always get into your room.
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Jose I. Couples Philippines, July 29, 2013
superb with smile

proximity to the petronas tower and quiteness
9.7
superb with quality of services provided by the staff especially on the lady that handled our check in on our arrival
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Jose I. Groups Philippines, July 29, 2013
superb and excellent

location and proximity to mall and night life
8.3
very nice and with accomodating staff. the hotel is near to historical sites most especially to one of the icons of malaysia, the petronas twin tower
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Ee L. Business travelers Malaysia, July 28, 2013
Great stay

Luxurious, comfortable and convenient
8
This hotel ticks most boxes for a 5-star rated city hotel. My slight disappointments are the pool is not as big as I expected and although taxis are easily available, the traffic right outside the hotel is horrendous. Customers are recommended to allocate enough time if they have to go for appointments or meetings elsewhere. Taking public transport may be quicker particularly during rush hours.
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Lynn W. Business travelers Singapore, July 26, 2013
Good Hotel

Beautiful hotel, friendly staff and centrally located
8.7
Overrall stay is good, compare to other hotel their internet access is consider good and the rooms are nice & big. Staff are friendly and professional
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Lynn W. Business travelers Singapore, July 26, 2013
Shopping hotel

Big & clean rooms,friendly staff close to shopping area
8.7
Overrall stay is good, compare to other hotel their internet access is consider good and the rooms are nice & big. Staff are friendly and professional
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Lynn W. Business travelers Singapore, July 26, 2013
Good Hotel

Near Shopping areas, good food around and clean rooms
8.7
Overrall stay is good, compare to other hotel their internet access is consider good and the rooms are nice & big. Staff are friendly and professional
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Lynn W. Business travelers Singapore, July 26, 2013
Good Hotel

Near shopping,good food everywhere, friendly staff
8.7
Overrall stay is good, compare to other hotel their internet access is consider good and the rooms are nice & big. Staff are friendly and professional
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Ee L. Business travelers Malaysia, July 26, 2013
Luxurious city hotel with superb service

Room comfort, quality restaurants and near to KLCC
8
The service from the staff is great and I enjoyed the buffet breakfast ( the spread is one of the most extensive that I have had). Although it is centrally located with good provision of taxis, traffic jam is a serious problem right outside the hotel. This is the only downside.
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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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