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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Boardroom Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting Room Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Reception Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Fitness Room Shangri-la Hotel Kuala Lumpur - Deluxe Room Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Premier Room Shangri-la Hotel Kuala Lumpur - Executive Suite Shangri-la Hotel Kuala Lumpur - Executive Suite
Hotel Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2555 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2555)
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Chek S. Business travelers Singapore, November 10, 2012
Wonderful hotel

The hotel lounge ,nice and relax
9
from check-in to check-out everything was as i expected. the hotel rooms have everything you need and even free wifi. not the standard in 5-star hotels. so i really enjoyed that. beds were very comfortable. very near klcc
Shopping Tip: KLCC is the best shopping area u can go
Ronald Y. Couples Hong Kong, November 10, 2012
Great location, great hotel and great staff

Very comfortable
9.7
Its what you can expect from usual Shangri-la Hotel. The location is good, its 2min walk to the nearest monorail station, and the hotel also provide free shuttle around KLCC and the major shopping area at some fixed time. The room is also very comforable and clean. There was a box of chocolate and flowers to welcome my wife and me for this honeymoon stay. Fresh fruits, newspapers were provided everyday. The breakfast at the Horizon lounge is ok. Just not enough selections. Lots of choices for breads though. The staffs are great, after I checked out from the Horizon club reception, one of the staff even helped us to carry the luggage to te main lobby, and arranged taxi for us. The french restaurant Lafite is highly recommended. Whenever I come to KL again, this hotel will be on top of my list.
Roy M. Business travelers Australia, November 8, 2012
Great hotel, excelllent service

Fantastic staff, great food options
9.3
Great hotel, centrally located. Monorail about 7 min walk and closest subway is 10-12 min walk. Hotel has a great Gym and Arthur's does a good steak.
Filbert G. Solo travelers Australia, November 8, 2012
Best overall hotel

Good location, nice rooms, warm staff
9.7
Service standard is always good at Shangri La and the KLCC branch is no exception. Rooms are generously sized, staff was accommodating and professional, clientele is upmarket, and the location is premium. You will not be disappointed with this hotel. Some may say the hotel is a bit out of date, but I'm sure it was before it's time when it was built but really, the hotel doesn't feel old.
Miriam W. Families with young children Australia, November 7, 2012
Amazing hotel with fantastic service.

Rooms are luxurious and staff amazing
9.7
The staff are very courteous and provide service with a smile. The rooms and club room facilities makes the stay amazing would recommend this hotel and stay there again,
Wai M. Business travelers Singapore, November 7, 2012
Hotel a bit old but still good

location
8
Hotel could do with an upgrade. Generally the rooms are comfortable and clean. Convenient location. Breakfast was adequate.
Wai M. Business travelers Singapore, November 7, 2012
Convenient but hotel shows its age

Location
8
Spacious rooms although a little jaded. Hotel is showing its age but service wise is still a good hotel.
Layla S. Families with young children Australia, November 7, 2012
Perfect

Customer Service, Location, Breakfast Buffet
10
The Shangri La was Amazing, we cannot wait to return to KL just to stay here again! The Club Executive Lounge was brilliant, and the service impecible. The breakfast buffet was one of the best I have ever seen. Loved this hotel, great location too.
Hoe N. Couples Malaysia, November 4, 2012
Twin Tower View

Good location within walking distance of Twin Towers. Great room with fluffy bath towers and rain shower. Wonderful club lounge with well trained, attentive and service oriented staff.
9
Overall very nice. Can't ask for more. Busy hotel lobby though.
Walairat W. Business travelers Thailand, November 1, 2012
Luxury hotel

big hotel
9
wonderful to stay at the same place with the conference
Hotel Feature Tip: nice place to stay

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - Hotel ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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