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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
3093 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3093)
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Sian D. Groups United Kingdom, June 3, 2013
A relaxing treat.

The room, the drinks at the pool and the friendly staff.
10
David F. Business travelers Australia, June 3, 2013
A great experience

Location, food, friendly staff
10
Liangeng W. Couples Singapore, June 3, 2013
Memorable stay that was luxurious and pampered

Attentive staff that was always on hand to help, free shuttle to various malls, regular housekeeping
9.7
It was an excellent experience to stay at the Shangri-la Hotel. Felt really pampered and will definitely stay again when I next visit KL.
Ga R. Families with young children Malaysia, June 2, 2013
Shangri la standard it is the gold standard.

It is a hotel you have no complain and the services you expect to get plus the old charm of yesterday luxury standard.
10
I stay in Shangri la for it's comfort for my family and the security and peace of mind.
Kok K. Families with young children Malaysia, June 2, 2013
very comortable, clean room. polite staff

clean, polite staff.
10
excellent. we were upgraded to a suite room due to high occupancy. very well train and polite staff. I specially recommend to stay in the horizon club room.
Tebba R. Solo travelers United Kingdom, June 2, 2013
Awesome

Luxury, friendly excellent service
10
excellent will go again stay there every year
Atkins R. Couples Malaysia, June 1, 2013
Excellent Place to Stay Even after 3 Times

Location, Price, Room Service
10
David F. Business travelers Australia, June 1, 2013
Very pleasant

Location, facilities, staff
10
Cheong D. Families with young children Brunei Darussalam, May 31, 2013
Affordable luxury hotel

Fantastic rooms, restaurants and service
8.3
Good service, best hotel buffet dinner and breakfast and thank you for upgrade to a suite room.
David F. Business travelers Australia, May 31, 2013
Enjoyable

Location, food,staff
9.7

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