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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3165 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3165)
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Sin M. Solo travelers Singapore, June 22, 2013
Disappointing

Its name, show-offisness, and cleanliness
6
Disappointing. Neither too near nor too far from the main shopping malls. Service is slow. The breakfast had too many varieties, so much so that the tastes for each has been compromised. Do we really eat laksa and curry this and that for breakfast? For those who don't understand their stomachs, Shangrila ought to educate them and serve up more wholesome stuff.
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Eliana P. Business travelers Brazil, June 22, 2013
Great staff and great value for money

Staff, Location and Dining
10
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Michael K. Business travelers Germany, June 22, 2013
Perfect Hotel in good location

Comfortable big room, perfect staff, Location
9.7
I stayed here many times and it was always just perfect. Staff is brilliant, rooms are big and nice, bed is very comfortable, aircon can be adjusted, it is walking distance to nightlife and a 5 minute drive for shopping or twin towers. Will come always back.
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Long S. Families with young children Hong Kong, June 21, 2013
A good pick in Kuala Lumpur

Excellent location with good restaurant and good services
10
A wise choice to choose the more expensive Horizon Club which provide 1 breakfast + one tea + even one evening cocktail, DVD rental and even a 2 hours meeting room for small business meeting in privacy. Well, the pool is small, don't expect anything but a quick dip.
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Kim C. Families with older children Singapore, June 19, 2013
Best stay in KL

Superb service, friendly staff and luxurious
9
This is one of the best hotels my family and I have stayed in KL. It started with an upgrade to the suite and the horizon club service was the best compared to any other... Location wise, it is close to KLCC and Bukit Bintang shopping area....
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May T. Business travelers Singapore, June 19, 2013
Nice Hotel In Superb location

Clean, Good Breakfast & Meeting Business Needs.
8
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Wenjie S. Couples China, June 19, 2013
we love it

serve smile clezn
8.7
The hotel reception serve is really good and everyone smiles to you to express their respect,i think that is why it is the best hotel in KUL.
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Sovann S. Couples Australia, June 18, 2013
Comfortable and enjoyed my stay

Cleaned room, friendly & helpful staffs and much appreciated for fast check-in & out
10
Pleasant and comfortable stay, we enjoyed it
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Raihanah Y. Families with young children Singapore, June 18, 2013
good service!!

Food,room,cleaniness
10
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Samuel K. Solo travelers Malaysia, June 17, 2013
Very comfortable at a reasonable price

Location, breakfast, fitness centre and its spa
8.3
Stayed at this hotel several times and will definitely return again in the future. It is very spacious and very comfortable. Easy excess to cabs and centrally located in the heart of KL (KLCC and Star Walk). First class gym and spa and love chilling by the pool having a few drinks.
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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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