Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-La Hotel

Jl. Mayjend Sungkono 120, Surabaya Center, Surabaya, Indonesia 60256 (Show on map)

Book now!

Shangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - Desperado Shangri-La Hotel Surabaya - Spa Lounge Shangri-La Hotel Surabaya - Portofino Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Cake Shop Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Health Club Shangri-La Hotel Surabaya - Surabaya Suite Room Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Interior Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Shang Palace
Shangri-La Hotel Surabaya - Concierge Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Spa Room
Area: Surabaya Center Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.3

from 279 reviews

Value for Money
7.8
Location
8.2
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
8.2
All reviews (279)
Sort by:
Eka P. Business travelers Indonesia, November 1, 2013
good services, excellent breakfas

business hotel
8
Location of the hotel is well suited in the business district, easy access to anywhere. Breakfast was good with plenty of options
Report this review
Suanning T. Business travelers Indonesia, October 18, 2013
Value for money

Friendly staff,large room,comfortable room
10
Report this review
Shelly L. Business travelers Malaysia, October 13, 2013
Well maintain 5star standard hotel

Comfort & Convenient
8
I used to stay in this hotel 6 years back, not much different in terms of design & layout. Fortunately this hotel still maintain its 5 star standard - comfort room, superb service. One of the best hotel in Surabaya out of not so many options.
Report this review
Fareed S. Solo travelers Malaysia, October 5, 2013
affordable, luxurious, good service

clean, good location and good food
8
ive been a frequent traveler here in shangrila. good hotel. meet up to all my need. easy to airport. good location. good service. i like this place
Report this review
Michael B. Business travelers Indonesia, September 11, 2013
clean, nice and friendly staff

the room is clean, the hotel is near from the airport, and friendly staff
6
The stay was overall good. Despite the 1 hour electricity off during 3-4am for maintenance,which I believe should not happen.
Report this review
Tryharto S. Couples Indonesia, September 9, 2013
Bad dream like saw a ghost

Locations, gardens and quite place
6.7
Not good as like in brochure or picture because the hotel was old building and sometime looks scary!
Report this review
Fareed S. Business travelers Malaysia, September 8, 2013
awesome

cheap,great,location
8
i like the location.food is great. good bedding. pleasant staff. price is reasonable
Report this review
John C. Business travelers New Zealand, September 3, 2013
Very nice hotel central in Surabaya

Friendly staff, Excellent room service, clean, large rooms
10
The hotel is situated in a quite part of the city. Very clean hotel with large, airconditioned rooms. Staff were very friendly and helpful.
Report this review
Susan L. Business travelers Indonesia, August 30, 2013
Decent hotel

Value for money, Nice pool, comfortable room
8.3
Value for money, Nice swimming pool, comfortable room
Report this review
Tan K. Business travelers Malaysia, August 27, 2013
friendly staff, good location close to Mall.

clean, friendly staff, good pool and gym facility
8.3
comfortable and good service. one of the best hotel in surabaya city.
Report this review

Book now!

Sale ends soon!

Shangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - DesperadoShangri-La Hotel Surabaya - Spa LoungeShangri-La Hotel Surabaya - PortofinoShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Hotel ExteriorShangri-La Hotel Surabaya - Cake ShopShangri-La Hotel Surabaya - Shang PalaceShangri-La Hotel Surabaya - Meeting RoomShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Health ClubShangri-La Hotel Surabaya - Surabaya Suite RoomShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - InteriorShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - ConciergeShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Spa Room


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B07