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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3146 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3146)
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Bassam H. Families with young children Lebanon, April 13, 2013
Fantastic

Location, Design, Comfort
10
It was excellent by all aspects. My only comment is that their swimming pool is not that large and they use saline water rather than chlorine which causes discomfort
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Neil M. Business travelers Australia, April 11, 2013
Pleasant and adequate

location, price quality
7
It was a pleasant stay not a really friendly stay. They did mess up my room style at check in but apart from that it was suitable.
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Jerry D. Couples United States of America, April 10, 2013
Outstanding hotel and staff.

Amenities, staff attentitiveness and breakfast
10
An exceptional stay. We will always choose the Shangri-la.
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Carolyn S. Couples United Kingdom, April 10, 2013
Just a fabulous hotel

Rooms, Staff and food
10
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Lewis M. Families with older children United Kingdom, April 10, 2013
First Class all the way

Service Staff and food
9.3
This hotel manages the perfect balance of brilliant service and style without being pretentious which makes for a very relaxing stay by all whether on business or a family holiday.
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Renelle M. Families with young children Philippines, April 10, 2013
good location, clean room

good location, near the petronas tower
8.3
near the petronas tower, the kl tower is at the back of the hotel. everything is walking distance.
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Renelle M. Families with young children Philippines, April 9, 2013
Good service, great staff.

Great staff, good location and great service.
7.7
Very good, the location was near the petronas tower.
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Chee K. Business travelers Australia, April 9, 2013
Very nice stay overall

Its close proximity to my meetings and business partners, hotel is in very good condition and the Staff are excellent!
9
My stay is very pleasant overall. I've had a descent night rest before my busy meetings in the morning. The restaurants are very nice quality with superb service. I'd definitely go back to stay here.
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Steve K. Couples Malaysia, April 9, 2013
Great

Great location nice people good service the. Staff were wonderful
4
One night great people I really enjoyed my time here
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Satoshi U. Solo travelers Japan, April 7, 2013
Not too big but very comfortable room

Quality of Staffs, Check-in time flexibility, Location
9.7
2nd time to stay in this hotel, and would most probablly stay in this hotel for next visit in KL. Close to the train stations, bars, some of the touris places. It worths staying.
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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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