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Excellent 8.8
Based on 968 reviews

Recent customer comments

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Excellent



based on 968 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Staff Performance 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

8 MANOP S.
Thailand
April 01, 2016
good
good

8.4 YAP K.
China
March 28, 2016
Good
Everything is good

8.3 Charlie Y.
United States
February 13, 2016
Beautiful room
room layout, location, convenience

6.7 Catherine B.
United States
February 11, 2016
Overnight Getaway
The breakfast buffet, the location, the balcony
This is not a 5-star hotel. We had a nice time, but it seemed outdated and a little dingy. We felt like we were just in a regular chain hotel. In the picture online it showed a hot tub on the balcony, and we were so excited when we got there. We opened the door and went outside and there was the wooden platform where the hot tub should be, or once was. This place is way overpriced for what is being offered. We thought it was going to be super fancy, due to the price. There are so many great places in Chiang Mai for less. We will not be staying here again.

6.8 Michael V.
United States
February 03, 2016
Terrible noise from street traffic
Don't stay here if you're a light sleeper and your room faces the street

8.7 abdulaziz A.
Qatar
January 20, 2016
Nice hotel
Location, facilities and staff
Very nice hotel in very nice location Room is clean and big Staff are friendly and know helpful Food is nice and delicious Recommend this hotel

8.7 abdulaziz A.
Qatar
January 20, 2016
Location
Location , facilities , staff
Very nice hotel in very nice location Room is clean and big Staff are friendly and know helpful Food is nice and delicious Recommend this hotel

5 Rafic S.
United States
January 06, 2016
It is way over rated
None
Ok

7.3 John T.
United Kingdom
January 05, 2016
Slow check in
Average at best
Took 1.5 hours for check in - even though arrived at 3 pm and had pre-paid the room!!

8.3 Janet C.
Hong Kong
January 04, 2016
value for money - go for the horizon club
location, friendly staff, spacious room