or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

Book now!

Shangri-la Hotel Kuala Lumpur - Exterior Shangri-la Hotel Kuala Lumpur - Garden Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Grand Ballroom Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - View Shangri-la Hotel Kuala Lumpur - Lemon Garden 2Go Shangri-la Hotel Kuala Lumpur - Lemon Garden Shangri-la Hotel Kuala Lumpur - Zipangu Shangri-la Hotel Kuala Lumpur - Lafite Shangri-la Hotel Kuala Lumpur - Shang Palace Shangri-la Hotel Kuala Lumpur - Arthur’s Bar & Grill Shangri-la Hotel Kuala Lumpur - Swimming Pool Shangri-la Hotel Kuala Lumpur - Business Center Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Boardroom
Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting Room Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Reception Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Fitness Room Shangri-la Hotel Kuala Lumpur - Deluxe Room Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Horizon Club Executive Room Shangri-la Hotel Kuala Lumpur - Premier Selection Suite Shangri-la Hotel Kuala Lumpur - Premier Selection Suite Shangri-la Hotel Kuala Lumpur - Premier Selection Suite
Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.9

based on
2907 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2907)
Sort by:
Mark M. Couples Australia, November 27, 2014
Excellent service from all team members.

Friendly and helpful team members, Good value for money and very clean property.
8.7
Absolutely excellent service from all team members! That in itself has made our stay wonderful. The Horizon Club was excellent, highly recommend booking a room with access to the Club included. Cannot recommend the hotel enough.
Sharifah A. Solo travelers Malaysia, November 27, 2014
charming

location, staff and food
9
very comfortable
Nacharnbkk K. Business travelers Sri Lanka, November 24, 2014
Always good

Attentive staff,good restaurants, great garden and location.
9.7
Excellant as always . The best place to stay in KL.
Tim L. Couples Australia, November 23, 2014
Good location, nice hotel

Good location, clean room, nice swimming pool
8.3
Linda H. Families with older children Malaysia, November 23, 2014
Not value for money

Staff, brand and lobby
5.7
Food at Shang Palace is not cooked properly Room at Shangrila is so tiny and not worth the money for a 5 star hotel
Chan C. Solo travelers Singapore, November 17, 2014
Expensive , bed charge with service charge

Clean, gym,spa
6.7
Nothing special
Khang Y. Couples Malaysia, November 16, 2014
1ST TIME STAYED IN SHANGRI-LA HOTEL

LOCATION, FOOD AND FACILITIES
8
Both Hard Rock Café and Bukit Nanas monorail station are within short walking distance. Strongly recommend this hotel to everyone!!!
Ian L. Business travelers United Kingdom, November 15, 2014
SUPERB HOTEL

Quality of Service, Staff are excellent, Rooms very high standard.
10
Kihan K. Business travelers South Korea, November 8, 2014
good memory in KL

Staff performance, Food, and garden in Hotel
8
Kam W. Families with older children Malaysia, November 5, 2014
The hotel with the feel like home

Service, location and food
9.7
Excellent

Book now!

Sale ends soon!

Shangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

AS-AGWEB-3A06