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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Boardroom Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting Room Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Reception Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Fitness Room Shangri-la Hotel Kuala Lumpur - Deluxe Room Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Premier Room Shangri-la Hotel Kuala Lumpur - Executive Suite Shangri-la Hotel Kuala Lumpur - Executive Suite
Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2700 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2700)
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Stuart K. Business travelers Australia, July 22, 2014
Vice President

Location, ability to relax when not working, value for money
9
Very good, would recommend this hotel to other business travellers heading to KL
Jon L. Couples Norway, July 21, 2014
Simply Superb!

Staff, Service, quality
9.3
Stayed four nights in a Horizon suite. Attention to detail is world class. The staff are well trained, if somewhat inconsistent in the service provided. F&B was excellent, in particular the club cocktails! Close to 100% score from me!
Janette T. Solo travelers Australia, July 20, 2014
Ms.

staff performance is the best
8
Since it 5 star hotel. It should improve cleaniness in the bathroom.
Wieslawa H. Couples United States of America, July 20, 2014
Great Stay!

location, nice personel, very clean
10
Everything was excellent! From the time we came to the last minute
May G. Business travelers Singapore, July 17, 2014
Clean and comfortable

Clean, friendly staff, good location
9.7
The stay was good and comfortable. Will visit again soon.
Raja N. Groups Malaysia, July 15, 2014
Great hotel.

Spacious room, great service
8.3
Good and great.i enjoyed staying at shangrila.i come twice or 3 times a year.
Rebecca R. Families with young children United Kingdom, July 15, 2014
Amazing staff but rooms could be better

Staff, amenities, food
7.7
The staff at the hotel are so friendly and helpful. The food was great too, with a huge selection at breakfast. The two negative points were: 1. There was only one restaurant (out of 4 or 5) open at 5.30 - which is when our son needed to eat dinner. 2. The rooms were nice but could do with being freshened up. I would go back but would also be tempted to try another hotel next time as a comparison.
Chee S. Couples Malaysia, July 13, 2014
Good

Clean
8.7
Guo W. Business travelers Singapore, July 12, 2014
very good!

都很好。
7.3
Nicholas F. Business travelers United Kingdom, July 10, 2014
great for relaxing after high level meetings

Atmosphere, Breakfast, staff
10
Always consistently first class service in a relaxing atmosphere that is a home from home with better cooking and no washing up.

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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