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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
3006 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3006)
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Syed M. Business travelers Singapore, January 21, 2015
Awesome stay :)

Great gym (w steam room sauna and hot and cold pool) great breakfast and wonderful front desk
8
Great gym (w steam room sauna and hot and cold pool) great breakfast and wonderful front desk
Eddy S. Business travelers Indonesia, January 19, 2015
Mr

nice comfortable good hotel
8
im feel good and comfy
Nur A. Couples Malaysia, January 18, 2015
just so-so

service,the staffs ,the bed
7.7
I booked the room because my company held an event here but although i was impressed with the service the food served during dinner was stale and maybe undercooked.most of my colleague including myself had stomach ache and food poisoning after the dinner.room is small compared to the other 5 star hotels in kl.
Zhang C. Solo travelers China, January 18, 2015
Good Location

friendly staff, good location, clean
7.7
Kyaw Z. Business travelers Myanmar, January 17, 2015
Nice sea food buffet restaurant and good room cond

front desk, sea food buffet restaurant, good stuff
9.7
Conformable, convenient
Shabnum C. Couples Australia, January 11, 2015
amaziny

(1) the amazing shower! (2) the breakfast! the variety was unreal! (3) The comfort of the bed! glorious!
10
I loved staying at the Shangri-la! It's my number one recommendation if you're heading to KL.
Margaret R. Couples Australia, January 10, 2015
Luxury in KL

Spacious room, excellent food and dining experience, helpful staff
10
We thoroughly enjoyed our stay at the Shangri-la Hotel. Staff were extremely helpful and they organised a wonderful gift to help us celebrate an significant anniversary.
Nimal A. Couples Australia, January 10, 2015
Comfortable hotel

Food, gym and location
7.3
Very comfortable
Dean C. Couples Australia, January 10, 2015
Nice central hotel

Location, room, staff
9.3
Very nice hotel with top staff. We were on the last stop of our honeymoon and they gave us some nice honeymoon stuff - flowers and chocolates etc which was a nice touch. Very comfy rooms. Wasn't so keen on their breakfast buffet but their cocktail lounge was great with free drinks between 5-7
Aravinda J. Couples Australia, January 6, 2015
Fantasic hotel in the heart of KL

Location, quality of room and customer service
10
In a word fantastic. Look forward to our next stay. Highly recommend it.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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