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Excellent 8.9
Based on 3364 reviews

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Excellent



based on 3364 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 8.7

SU T.
Malaysia
August 09, 2016
Poor customer service
Overall is average Have some enquiry with staff over the counter, they are rude Room condition is good and spacious Location below average

Maureen A.
United Kingdom
August 08, 2016
good location
pool was very nice. one of the oldest shangrila ive ever been

Kai T.
Malaysia
August 04, 2016
Relxxx
Very clean room, variety of cuisine for breakfast Very spacious

marcelino C.
Philippines
August 03, 2016
business
Best hotel in klcc

kok L.
Malaysia
August 02, 2016
very nice location and stuff performance
nice play to stay.

Khui W.
Malaysia
July 27, 2016
Everything's perfect
Really enjoyed my stay with Shangri-La KL!!

Cynthia T.
Malaysia
July 26, 2016
Gracious service
Though this is the first time I am staying in a Shangri-la Hotel, we have often eaten at Penang Shangri-la Rasa Sayang. We are always delighted with the gracious and genuinely warm service. Room decor a little old and therefore somewhat outdated, but nevertheless extremely comfortable and very clean. We had a lovely stay.

JAE L.
South Korea
July 24, 2016
Review
Excellent location and hospitality The best hotel I have ever stayed.

Ifran S.
Indonesia
July 24, 2016
Very friendly staff hotel and the services are superb
Overall the hotel, services and location are excellent

lida V.
Australia
July 20, 2016
great
beautiful hotel