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Excellent 8.9
Based on 3345 reviews

Recent customer comments

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Excellent



based on 3345 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

SRINIVAS R.
United Arab Emirates
July 07, 2016
Value for Money- Excellent Service
Delighted with check out late offer without even I am asking, Amazing ambience. Staff is very eager to serve pro-actively. Shuttle bus is available, Spa is at reasonable price but needed advance booking.

SUK L.
Hong Kong
July 06, 2016
Comfort, Neat and Heart Location in KL
Good choice for business traveller.

SUK L.
Hong Kong
July 06, 2016
Comfort, Neat and Heart Location in KL
Good option for business traveller.

Peter Y.
United States
July 05, 2016
Excellent
After a long day of meetings, happy to return to hotel to see everyone in such a good spirits from doorman to front desk to guest service attendants in the lobby. I was most to touched with the hospitality of welcoming attitude after a long day. Thank you

Johan N.
Indonesia
July 02, 2016
Good locatian
near by the KLCC

Rozanah S.
Singapore
June 30, 2016
Excellent
Supper staff at the Horizon club,very friendly and helpful 👏👍

Kyo I.
Japan
June 23, 2016
Great hospitality, location and very comfortable hotel
This is the 5th time we stayed at Shangri-la. This time we had a great time there. Next time we return to KL, we will definitely choose Shangri-la to stay!

Kyin Y.
Myanmar
June 20, 2016
Would stay again
Great hotel. Would stay again. Internet is really good too.

colin G.
United Kingdom
June 13, 2016
Good
Good

Sasiwan M.
Thailand
June 10, 2016
Excellent
Would go back again