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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2833 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2833)
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Yeow C. Families with young children Malaysia, September 29, 2014
Excellent

Staff, location, value
9.7
Above expectation
Joyce D. Families with young children Philippines, September 23, 2014
Awesome shangrila

The room is clean, the food is great & the staff are very accomodating
8.7
Very relaxing and comfortable.
Ng P. Business travelers Malaysia, September 22, 2014
Comfortable but no bath tub

Comfortable good location friendly staff
8
Ng P. Business travelers Malaysia, September 22, 2014
Comfortable

Comfortable friendly staff great dinning
8
Premlatha M. Couples Canada, September 21, 2014
Shangri La stay

Service, Cleanliness, professionalism
9.3
Excellent!
Eugene C. Business travelers Singapore, September 18, 2014
Great place for business travellers

Humongous beds, good location, good buffet
9
Very pleasant stay about 5 minutes walk away from KLCC. Numerous restaurants along P Ramlee Road. Had a seminar there and the buffet lunch was really good. No complaints.
Boby J. Business travelers Netherlands, September 18, 2014
Amazing hotel that can still be great soon

The staff were amazing, right from check in till I left
8.3
Hotel was fantastic and I had a very good stay. The staff were friendly, the food is good, and the location is amazing. So all in all a great hotel. The only issue I had was with the wifi network, which was quite bad. I had to call the technical department a few times to help. Finally they couldn't resolved it, so I got a special router in my room and that solved the issue. So, the way they solved the issue was great and quite fast, but in a hotel rated as one of the best if not the best in town, a network issue should not even come up as this a very important facility for biz travellers. So, I hope someone check the signal and strength of all networks on all floors and rooms so that the issue can be resolved and avoided in the future. But again, fantastic hotel that can become great with a little bit of upgrade and improvement here and there.
Kian W. Business travelers Malaysia, September 16, 2014
Good location

Great experience. Staffs and services are great
9
Nice
Tan L. Couples Malaysia, September 16, 2014
Pleasant stay n marvellous food

Quite clean green
9.3
Fantastic
Amit K. Business travelers India, September 16, 2014
Excellent helpful staff in an excellent hotel

staff, ambience and food
9.7
Excellent staff and very helpful. I will come back again.

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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