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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
549 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
8.4
Business travelers (549)
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Greg B. Business travelers Australia, July 2, 2014
Rooms Old and Require Renovation

5 star hotel service staff
6.3
Firstly, when arriving to this hotel it looks amazing, Downstairs is beautiful and clean the staff are extremely professional. That's as far as my compliments can go, I arrived at my corner room on the 11th floor. The room smelt musty and dusty like it hadn't been used in about a month. Everything just gave the impression in the room as "Over-used, and well over-due to a renovation". you let me down this time. Time to pull out some penny's and spend it on room reno or at least make it smell a bit more fresh.
Jen S. Business travelers Singapore, June 29, 2014
Relaxing wonderful stay

Room, ambience and city shuttle
7.7
it was a wonderful time in Shangri-la except for the fact that it was a little far walk to the bustling shopping areas. Good they have the shuttle bus though for a couple of scheduled timings. But for a quiet and peaceful rest and relaxing time, everything is perfect.
Ezumi H. Business travelers Malaysia, June 28, 2014
Great stay with lovely night life, world cup 2014

Superb Restaurant, 7 minute walk to KLCC, nightlife
9
It was great stay although it was a short one. I like the food very much. Lemon Garden Restaurant at Lobby floor serves the best food in KL.
Conrado C. Business travelers Philippines, June 18, 2014
Reliable and pleasant hotel. Great service

GREAT SERVICE, LOCATION, COMFORTABLE ROOM
7.3
It was very pleasant and comfortable. The staff are nice and attentive. I just hate the taxis even the blue taxis. Especially the ones waiting in the hotel. They are a tourist trap.
Roddie Z. Business travelers United States of America, June 1, 2014
Excellent Hotel

Room, Lounge Service, and Gym
10
Roddie Z. Business travelers United States of America, May 31, 2014
Typical Shang Ri La, Excellent

Room, Lounge Service, and Gym
10
Perfect!
Abdul J. Business travelers Singapore, May 30, 2014
Excellent room and very attentive staff

Location, comfortable room, prompt service
9.7
George T. Business travelers Malaysia, May 27, 2014
A convenient location for the conference in KL

Clean room, friendly staffs, near to night spot
8
It was just for the convenient of attending the conference that held there. The room rate is a bit higher than the hotel nearby with the similar standard.
Chan G. Business travelers Malaysia, May 23, 2014
5 Star Hotel

Near Shopping Centre, Big Bed, Nice Foods
7.7
Chan G. Business travelers Malaysia, May 23, 2014
5 star hotel, close to shopping area, clean room

close to shopping area, clean room, friendly staff
7.7

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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