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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Royale Suite Shangri-la Hotel Kuala Lumpur - Royale Suite Shangri-la Hotel Kuala Lumpur - Royale Suite Shangri-la Hotel Kuala Lumpur - Bathroom Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Business Center Shangri-la Hotel Kuala Lumpur - Wedding Consultant Shangri-la Hotel Kuala Lumpur - Mezzanine Boardroom Shangri-la Hotel Kuala Lumpur - Executive Lounge Shangri-la Hotel Kuala Lumpur - Meeting Room Shangri-la Hotel Kuala Lumpur - Ballroom Shangri-la Hotel Kuala Lumpur - Lemon Garden
Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3145 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3145)
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Roger G. Families with older children United Kingdom, July 22, 2015
Excellent

Location always clean and friendly
9
Excellent
Carl P. Couples United States of America, July 21, 2015
Excellent as always

Friendly staff, clean rooms, spacious and comfortable
9.7
Stayed at Shangrila properties many times. Always a good experience.
Hussain N. Solo travelers Maldives, July 21, 2015
Great hotel

Location/Staff/service/
10
Roger J. Families with young children Malaysia, July 21, 2015
Will definitely come back

Staff friendliness, Cleanliness, Location
9.3
Amazing 4 days stay. The staff really made me and my family feel at home. Would definitely recommend this hotel to my friends and family.
Aftaab K. Couples India, July 20, 2015
Great Location

location, ambience & food
9.7
Yan W. Business travelers Singapore, July 19, 2015
Happy stay

friendly staff, good service
9.7
Awesome stay. Was there for an event. Love the food provided. Pleasant 2 nights stay overall
Mary A. Groups Singapore, July 19, 2015
Excellent

Service, Food, Cleanliness
10
Awesome!.. Excellent service, the staff were accommodating and helpful. Room is clean and comforting. Food is great. Will come back! ;)
Tze S. Groups Malaysia, July 19, 2015
Excellent experience

good service, comfortable room, good location
8
very good!
Rose-Marie E. Couples Sweden, July 19, 2015
Amazing hotel, staff and my favurite place in KL

Staff and service, food and rooms
10
As always I went for a horizon room and had a brilliant experience. Own check in, free drinks and afternoon tea, staff that did more than they had to when my luggage was lost. Late check out with no problem or charge, and free upgrade to a big suite. I will always choose shangri-la and the horizon club if avalable at my travel destination. Recommend everybody to stay.
Choy M. Families with older children Singapore, July 16, 2015
Room is clean but furniture and TV look outdated

I stay at Horizon Ckub, the lounge staffs are good but not the foods variety, staffs are very helpful and professional
8.3
Fantastic and would surely go back again. Only one unpleasant incident on 16th Jun 2015, the Chinese chef in charge of noodles were very rude and when I ask him in Chinese, Cantonese and English about the noodle kept quiet and worst, prepare the wrong food. Luckily there is a male supervisor assists in the matter. Compliment to the restaurant supervisor.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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