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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
3103 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3103)
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Wai L. Business travelers Malaysia, May 24, 2015
Comfort stay

Expensive. Luxury. Comfort
9
Tashi J. Couples Bhutan, May 21, 2015
Good.

The room, the ambience, the location.
8.3
The room itself was excellent and I enjoyed my stay there, but I think the hotel staffs should wear more SMILES on their faces! :-) :-) :-)
Shasirekha S. Couples Singapore, May 17, 2015
Worth a stay

Location, service, good buffet
8
This is a good hotel to stay. Their health club with jacuzzi is good.
Carl J. Solo travelers United Kingdom, May 15, 2015
Rastafari

The gym.....The food.....and the staff were fantastic!
9.7
Loved it....
Mohd Z. Couples Singapore, May 3, 2015
No bad

location,viewing and popular
6.3
Alan W. Couples United Kingdom, April 16, 2015
a friendly oasis

fiendly staff, lication, great fitness and swimming areas
9
This was not our first choice..we duscovered that our usual hotel was being renovated and sought out a like hotel. Shangrila met up to our expectations. Good location..easy to get to KLCC and pavillion, staff were friendly, room comfortable but wewere really impressed with the fitness area...one of the best ina hotel we had stayed at. Pool was great too....the only downside is that around the hotel area there is a lot of construction and so the tranquility is broken by machines and banging.
Wayne H. Solo travelers Australia, April 13, 2015
Great Service

Staff, Food, service
10
Divasan N. Families with young children South Africa, April 13, 2015
Awesome

Staff absolutely fabulous. Service simply impeccable
9.3
Excellent. Not a single complaint
Diljeet C. Families with young children United Kingdom, April 12, 2015
the end of my vacation

the reception by staff on entering the building, the pleasantness of staff in the foyer serving drinks and snacks. the view from the room
10
really enjoyed the hotel, used hotel as stopover for one night. fantastic
Chong C. Business travelers Malaysia, April 11, 2015
High class.

Swimming pool, comfort and clean.
10
Very good.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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