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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2749 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2749)
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Hasan A. Families with young children Kuwait, August 18, 2014
Excellent hotel

Very nice clean rooms, swimming pool free wifi
9.7
I liked the hotel, it is near Klcc, it has ccomfortable rooms, swimming pool, children entertainment, garden, nice restaurant, free wifi
Seng K. Business travelers Singapore, August 17, 2014
Comfortable stay with good service

Friendly staff, luxurious and cleanliness
8
It was a very pleasant stay. Room is big with comfortable bed. Lots of facilities in the hotel. Like the dining and the fitness centre. Staff is friendly and give excellent service. They go out of their way to ensure customers are satisfied.
Pantea I. Solo travelers Australia, August 14, 2014
Exciting times

Location, lobby & food
9
Great hotel. Loved the massages, the buffet and the location ☺️
Ping Y. Business travelers Malaysia, August 14, 2014
Excellent

Food excellent, location convenience.
10
comfortable
Ping Y. Business travelers Malaysia, August 14, 2014
excellent

food good
10
convenience
Ian T. Couples United Kingdom, August 12, 2014
Good standard as expected with Shangri. la., well

Location, helpful and friendly staff, high standard of rooms
8.3
Good location in the heart of KL. Not too far to walk to Bukit Bintang with restaurants and bars.
Abdulaziz A. Families with young children Saudi Arabia, August 12, 2014
I enjoyed my stay at hotel

excellent location and very clean service was superb
9.3
Apinya T. Business travelers Thailand, August 12, 2014
Good location in the city area and near CBD

nice location, nice food and comfortable to stay
9.7
It was fantastic to stay there. The hotel is in the CBD and easy to access to shopping malls. Service and food could be rated as a 5-star hotel.
Emily N. Couples Australia, August 12, 2014
Great location

Service, ambience and location
9.3
We stayed 4 nights, short walking distance to towers and shopping. Room was comfortable but have had better for 5 stars. Breakfast was great with wide range of choices, and the bar in the lobby was relaxed and comfortable for venning drinks or afternoon coffees. Several tables allow smoking. We used the cafe for personalized birthday cakes which were very nice. My only complaint would be the jazz band they had playing each night, too loud and not exactly easy background music that makes you want to hang around! Other than that, would definitely recommend
Vui H. Families with young children Malaysia, August 11, 2014
nice and comfortable.

this hotel has a nice restaurant,romantic feel and room comfortable.
7.3
we felt comfortable to stay in this hotel,only thing we have to the a shuttle bus to nearest shopping KLCC which make us not so convenient.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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