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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonesia 60256 (Show on map)

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Shangri-La Hotel Surabaya - Horizon Deluxe Room Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - Desperado Shangri-La Hotel Surabaya - Spa Massage Room Shangri-La Hotel Surabaya - Spa Lounge Shangri-La Hotel Surabaya - Portofino Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Cake Shop Shangri-La Hotel Surabaya - Outdoor Pool Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Nirwana Room Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Health Club
Shangri-La Hotel Surabaya - Surabaya Suite Room Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Executive Suite Room Shangri-La Hotel Surabaya - Jamoo Entrance Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Spa Double Room Shangri-La Hotel Surabaya - Executive Room Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Jamoo Shangri-La Hotel Surabaya - Concierge Shangri-La Hotel Surabaya - Wooden Artwork Shangri-La Hotel Surabaya - Exterior
Area: Mayjen Sungkono Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
108 reviews

Value for Money
7.8
Location
8.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.6
Food/Dining
8.3
Business travelers (108)
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Budiono T. Business travelers Indonesia, July 16, 2014
Luxurious, clean and great hotel

1. Located close to the toll road (easy access) ; 2. very big and nice lobby; 3. Clean and comfortable bed; 4. close to several famous restaurants in sby
8
Great and comfortable
Brian D. Business travelers Australia, July 12, 2014
the food is over priced,

the best the locatin and breakfast
6.3
The hotel is out of touch with modern requirement, all hotels are open including bars in jkt and other cities in indonesia through Ramadan yet the Surabaya closed its bar and still expected full price for the rooms, The food is well over prices and practice of adding tax plus service charge is out dated and non productive to encourage customers back to the hotel
Budi G. Business travelers Indonesia, June 23, 2014
Good hotel

Good location hotel
8
Budi G. Business travelers Indonesia, June 20, 2014
Good hotel

Nice and good location
7.3
Foo C. Business travelers Malaysia, June 5, 2014
A typical Shangri La Quality Hotel

Many food options, quality fittings, great service
9
When you book into a Shangri la property you expect quality and this one in Surabaya lives up to the brand. I stayed for one night only and did not have enough time to experience all the hotel has to offer. It is truly a 5 star hotel with several restaurants, huge pool and large spa with sauna steam and jacuzzi. The Gym was impressive as well. The room is well appointed and comfortable. Staff was friendly and well trained. What impressed me most is the free wireless which is available all around the whole hotel and best of all not need to log on again in different places. It has a free shuttle to the mall nearby but the frequency seems a bit limited given the short distance. All in all a very good option when in Surabaya especially if you need to be west side of the city.
Fareed S. Business travelers Malaysia, May 10, 2014
enjoyed, good location and good food

luxury, food and relax
8
stay was good. room service was superb. centrally located. easy access to the airport.
Choirul L. Business travelers Indonesia, April 25, 2014
Nice Hotel

Location, Comfort, Clean
8.3
Fong H. Business travelers Singapore, March 4, 2014
It was a very enjoyable stay.

Hotel staff, Comfortable room and delicious breakfast!
8.3
It was good. The hotel staff are very friend and the rooms are big and it was definitely worth the money.
Stephanie S. Business travelers Singapore, February 11, 2014
Nice Hotel

Big room, clean and good location
8
Anastasia A. Business travelers Indonesia, January 19, 2014
the hotel was very nice...

clean room, friendly staff and good food !
8

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Shangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Horizon Deluxe RoomShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - DesperadoShangri-La Hotel Surabaya - Spa Massage RoomShangri-La Hotel Surabaya - Spa LoungeShangri-La Hotel Surabaya - PortofinoShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Hotel ExteriorShangri-La Hotel Surabaya - Cake ShopShangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Shang PalaceShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Nirwana RoomShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Health ClubShangri-La Hotel Surabaya - Surabaya Suite RoomShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Executive Suite RoomShangri-La Hotel Surabaya - Jamoo EntranceShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Spa Double RoomShangri-La Hotel Surabaya - Executive RoomShangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - JamooShangri-La Hotel Surabaya - ConciergeShangri-La Hotel Surabaya - Wooden ArtworkShangri-La Hotel Surabaya - ExteriorShangri-La Hotel Surabaya - Horizon DeluxeShangri-La Hotel Surabaya - Horizon DeluxeShangri-La Hotel Surabaya - Horizon DeluxeShangri-La Hotel Surabaya - Horizon Deluxe Spa IndulgenceShangri-La Hotel Surabaya - Spa


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