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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonesia 60256 (Show on map)

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Shangri-La Hotel Surabaya - Horizon Deluxe Room Shangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - Desperado Shangri-La Hotel Surabaya - Spa Lounge Shangri-La Hotel Surabaya - Portofino Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Cake Shop Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Health Club Shangri-La Hotel Surabaya - Surabaya Suite Room Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Executive Suite Room Shangri-La Hotel Surabaya - Interior
Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Executive Room Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Concierge Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Executive Horizon Shangri-La Hotel Surabaya - Deluxe Shangri-La Hotel Surabaya - Executive Suite Room Shangri-La Hotel Surabaya - Executive Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Spa Room
Area: Mayjen Sungkono Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
41 reviews

Value for Money
7.8
Location
8.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
8.3
Solo travelers (41)
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Theresia S. Solo travelers Australia, December 22, 2014
Slightly worn out place

Luxury, comfort but needs a revamp
6.3
I had quiet enjoyable stay as I would expect from a 5* hotel. However, when I went to the room I noticed there were 2 loos in the restroom in which I don't think they're necessary. The spa & wellness centre pretty good only a bit far from the lift and I had to cross the meeting rooms while dressed in a casual sporty clothing making me feeling a bit awkward. When I asked the concierge about the free shuttle bus service to the closest shopping mall he explained the timetable does not necessarily work depending in request and asked me to call if I need to be picked up however I called in at 3pm and the concierge said that the bus is not available till 4.30pm - which to my opinion the service is inconsistent. Overall had a good time sleeping in the room even though I could hear the neighbour giggling at night. Had the breakfast a bit later noticed that they throw all the food that haven't been eaten etc, acknowledging there are many poor people around the town think best if the food given to the unfortunate...
Maria T. Solo travelers Indonesia, September 20, 2014
shock

large rooom
5.7
shock with the price of the breakfast charged...
Mohamad R. Solo travelers Indonesia, August 18, 2014
good

comfort room, and great facilities
9.3
The hotel was good, but the breakfast food little bit cold, I'm eat parata in the breakfast was hard but they have a huge varieties of food. The facilities was fantastic and the staff is very professional and warm
Neil I. Solo travelers United Kingdom, July 18, 2014
Excellent stay

Shangri-La is always a good choise - never disappoints
3.3
Relaxing and pleasant.
Aditia P. Solo travelers Indonesia, May 28, 2014
Awesome Hotel with A lot of value to add

Room, Internet, Atmosphere
8
Shangrila is one of my favourite hotel. It has a cozy lobby, i could spend time there for hours. Good food, good atmosphere, they serve a mean japanese restaurant, and the also have a good italian restaurant. The room is quite nice, despite the building itself is an old building. expensive vallet service, but overall thats quite alright
Thida A. Solo travelers Myanmar, December 1, 2013
Large room, convenient location, good restaurant

Large room...great lobby
8
Good...@US$90 dollar a night for Shangri-La is amazing!
Fareed S. Solo travelers Malaysia, October 5, 2013
affordable, luxurious, good service

clean, good location and good food
8
ive been a frequent traveler here in shangrila. good hotel. meet up to all my need. easy to airport. good location. good service. i like this place
Primo C. Solo travelers Philippines, August 16, 2013
Enjoyed Stay

Enjoyed Stay, Good Area, Nice Hotel
8
It was very a good hotel. Centrally located with good surroundings. The hotel was very nice.
Kevin L. Solo travelers Singapore, August 11, 2013
good hotel with friendly staff and highly recommen

great staffs, good food, nice hotel room
10
It's was the best hotel stay ever in Surabaya. The moment u step in, being greeted by friendly n well trained staffs, hotel rooms are clean n big. food there was good. wide selection of food for all buffets.
Marcelinus R. Solo travelers Indonesia, May 12, 2013
awesome

room, internet, location
9.7

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Shangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Horizon Deluxe RoomShangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - DesperadoShangri-La Hotel Surabaya - Spa LoungeShangri-La Hotel Surabaya - PortofinoShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Hotel ExteriorShangri-La Hotel Surabaya - Cake ShopShangri-La Hotel Surabaya - Shang PalaceShangri-La Hotel Surabaya - Meeting RoomShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Health ClubShangri-La Hotel Surabaya - Surabaya Suite RoomShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Executive Suite RoomShangri-La Hotel Surabaya - InteriorShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Executive RoomShangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - ConciergeShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Executive HorizonShangri-La Hotel Surabaya - DeluxeShangri-La Hotel Surabaya - Executive Suite RoomShangri-La Hotel Surabaya - ExecutiveShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Spa Room


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