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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Surabaya Center, Surabaya, Indonesia 60256 (Show on map)

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Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Spa Shangri-La Hotel Surabaya - Spa Shangri-La Hotel Surabaya - Swimming Pool Shangri-La Hotel Surabaya - Lobby Shangri-La Hotel Surabaya - Suite Room Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Guest Room Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Meeting Room
Area: Surabaya Center Number of Rooms: 368

Recent customer reviews

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Excellent

8.4

based on
29 reviews

222 reviews in English

Value for Money
7.9
Location
8.6
Staff Performance
8.4
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.9
Families with young children (29)
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Nur A. Families with young children Singapore, January 3, 2016
Amazing stay yet again!

Friendly hotel staff, food variety at Jamoo & the ambiance
10
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.
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Eristiana B. Families with young children Indonesia, October 14, 2015
kamarnya masih konvensional

good food, best pool, helpful staff
8.7
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.
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Hamka H. Families with young children Indonesia, January 4, 2015
Good

Good hotel lux and exelend
8.7
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Karel K. Families with young children Indonesia, January 1, 2015
NICE PLACE

Near shopping Center
8.7
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Ronny H. Families with young children Indonesia, December 29, 2014
comfy hotel, great room, good aminities

large room, nice jacuzzi and sauna
10
little dissapoint about valet parking, as hotel guest, we must pay IDR 40.000 for valet service
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Martinus S. Families with young children Indonesia, October 12, 2014
Great Hotel

Nice, Clean, Comfortable
9.3
Great Hotel, good location, the room is big and clean.
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Christian L. Families with young children Indonesia, October 2, 2014
Old Room bad smellq

Clean, Location, Pool
8.3
Not so good since the room is so old and have bad smell but very clean and the view of the executive room is good
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Edward S. Families with young children Indonesia, August 4, 2014
Excellent Stay

Location, Room Comfort, Spacious Lobby
10
It was very enjoyable and excellent stay at the Shangri-La Hotel. The location is perfect; It's on one of the business districts in Surabaya, precisely in West Surabaya. The hotel staff were friendly and polite. The bed and pillows were really comfortable. Overall, would not hesitate to stay at the Shangri-La Hotel Surabaya again.
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Jusuf T. Families with young children Indonesia, January 1, 2014
5 star hotel

good food, clean room, nice staff
8.3
5 star hotel which is value for money too. superb!
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Ardin L. Families with young children Indonesia, August 9, 2013
Nice and comfort

nice swimming pool, clean, easy acces to airport
6.3
Nice. I travelled with family and a small children. The swimming pool of the hotel is very nice.
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