Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-La Hotel

Jl. Mayjend Sungkono 120, Surabaya Center, Surabaya, Indonesia 60256 (Show on map)

Book now!

Shangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - Desperado Shangri-La Hotel Surabaya - Spa Lounge Shangri-La Hotel Surabaya - Portofino Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Cake Shop Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Health Club Shangri-La Hotel Surabaya - Surabaya Suite Room Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Interior Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Shang Palace
Shangri-La Hotel Surabaya - Concierge Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Spa Room
Area: Surabaya Center Number of Rooms: 368

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

from 24 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.2
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.5
Food/Dining
7.7
Families with young children (24)
Sort by:
Hamka H. Families with young children Indonesia, January 4, 2015
Good

Good hotel lux and exelend
8.7
Report this review
Karel K. Families with young children Indonesia, January 1, 2015
NICE PLACE

Near shopping Center
8.7
Report this review
Ronny H. Families with young children Indonesia, December 29, 2014
comfy hotel, great room, good aminities

large room, nice jacuzzi and sauna
10
little dissapoint about valet parking, as hotel guest, we must pay IDR 40.000 for valet service
Report this review
Martinus S. Families with young children Indonesia, October 12, 2014
Great Hotel

Nice, Clean, Comfortable
9.3
Great Hotel, good location, the room is big and clean.
Report this review
Christian L. Families with young children Indonesia, October 2, 2014
Old Room bad smellq

Clean, Location, Pool
8.3
Not so good since the room is so old and have bad smell but very clean and the view of the executive room is good
Report this review
Edward S. Families with young children Indonesia, August 4, 2014
Excellent Stay

Location, Room Comfort, Spacious Lobby
10
It was very enjoyable and excellent stay at the Shangri-La Hotel. The location is perfect; It's on one of the business districts in Surabaya, precisely in West Surabaya. The hotel staff were friendly and polite. The bed and pillows were really comfortable. Overall, would not hesitate to stay at the Shangri-La Hotel Surabaya again.
Report this review
Jusuf T. Families with young children Indonesia, January 1, 2014
5 star hotel

good food, clean room, nice staff
8.3
5 star hotel which is value for money too. superb!
Report this review
Ardin L. Families with young children Indonesia, August 9, 2013
Nice and comfort

nice swimming pool, clean, easy acces to airport
6.3
Nice. I travelled with family and a small children. The swimming pool of the hotel is very nice.
Report this review
Jeff C. Families with young children United States of America, June 24, 2013
Excellent and relaxing

Beautiful, quiet, and superb staff
7.3
Very relaxing. The staff was great. The pool was wonderful. It was exactly what we needed. The restaurants and food was good as well.
Report this review
Siti R. Families with young children Malaysia, April 21, 2013
Superb

Nice room, Great Breakfast and Friendly Staff
9.7
Everything is just fine. Excellent stay. Highly recommended
Report this review

Book now!

Sale ends soon!

Shangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - DesperadoShangri-La Hotel Surabaya - Spa LoungeShangri-La Hotel Surabaya - PortofinoShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Hotel ExteriorShangri-La Hotel Surabaya - Cake ShopShangri-La Hotel Surabaya - Shang PalaceShangri-La Hotel Surabaya - Meeting RoomShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Health ClubShangri-La Hotel Surabaya - Surabaya Suite RoomShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - InteriorShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - ConciergeShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Spa Room


AS-AGWEB-3B07