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More about this hotel:
    Nearest transport:
  • Patel Chowk Metro Station (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • business
    Distance to airport:
  • Safdarjung Airport (4.2 Km)
  • Indira Gandhi International Airport (15.2 Km)
    Customer comments:
  • "Clean and comfortable", "Friendly & helpful staff", "Good breakfast and food"
    Top nearby attractions:
  • Jantar Mantar Astronomical Observatory (0.7 Km / 9 min walk)
  • Janpath Market (0.9 Km / 11 min walk)
  • National Musuem (1.0 Km / 12 min walk)
  • Connaught Place (1.3 Km / 16 min walk)

Note: Distances are measured as a straight line.

Shangri-La's Eros Hotel New Delhi

19,Ashoka Road,Connaught Place, Central Delhi, New Delhi and NCR, India

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Features of Shangri-La's Eros Hotel New Delhi

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours

Sports and Recreation

  • fitness center
  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Hindi

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Hotel Description
Situated in the heart of the city and facing the Parliament, Shangri-La's Eros Hotel New Delhi is in close proximity to...see more Situated in the heart of the city and facing the Parliament, Shangri-La's Eros Hotel New Delhi is in close proximity to several tourist attractions and government ministries. The hotel is a 30-minute drive from the Indira Gandhi International Airport with government offices like the North Block and South Block being close by. Guests can enjoy attractions like the Connaught Place, India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan, and Khan Market. Shangri-La's Eros Hotel New Delhi features 320 luxuriously furnished guestrooms and suites with panoramic views of the city from the rooms on the higher floors and the Horizon Club Lounge. Spoilt for choice, guests are presented with a variety of sumptuous cuisines at the all-day dining restaurant which offers extensive spreads of Italian, continental, Indian, Chinese, Japanese, and Thai cuisine. Equipped with state-of-the-art recreational facilities, the Health Club and The Spa are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (262)

Business travelers (89)

Couples (80)

Solo travelers (45)

Families with young children (18)

Families with older children (15)

Groups (15)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (262)
Sort by:
robyn W. Solo travelers
United States of America, January 30, 2016
nice stay

food staff location
Mark A. Business travelers
United States of America, January 29, 2016
Great location. Lower end 5 star

Location, quality staff
Staff performance was very good. The room was a bit tired. The in-room telephone did not work. The smoke alarm battery lights flickered in the middle of the light until the morning. I could not call the front desk as the phone did not work. Many Shangri- La properties have that old- school feel of a classi 5 star. The Singapore and Bangkok properties pull this off very well. This was not the case here. The staff was very friendly and attentive but the building and room and were completely underwhelming.
Chai L. Business travelers
Malaysia, January 13, 2016
Pleasant hotel experience

Comfort, good food and excellent service
Thoroughly enjoyed staying at this hotel, polite, helpful and attentive staff. Good location and easy access to business and shopping centre. Will not hesitate to recommend other travelers to stay at this hotel.
Vanita S. Couples
United States of America, January 12, 2016
Perfect Location

Staff, Location, Room
Our stay was wonderful. They staff was extreamly helpful and the service was excellent. I have nothing but good things to say about this hotel. I would recommend it to anyone traveling to the area.
Ka K. Couples
Hong Kong, January 04, 2016
Great hotel in Delhi

Club Floor , food and room
Great hotel in Delhi
Karen M. Solo travelers
United Kingdom, January 01, 2016
Elegant luxury

Location, Staff Helpfulness and Hospitality, Comfort
Elegant luxury amidst the colorful splendor that is New Delhi. Helpful and friendly staff who make your stay comfortable and memorable.
andrew M. Couples
United Kingdom, January 01, 2016
Good but not great

This hotel could be great with some minor improvements. The breakfast is great yet the menu/food after that is low quality whilst the service is slow and confused. The rooms are nice enough but are very dusty and the TV is positioned so that you can't watch it from the bed. The staff are friendly.
Anita H. Solo travelers
United Kingdom, December 31, 2015
Good hotel, excellent service

The hotel is clean, and the rooms are spotless, the location is fabulous if you need to be in central delhi, But the staff are the best thing about this hotel. courteous, helpful, friendly.
Staying in this hotel is always a pleasure, the location is good for central Delhi, and the rooms are clean and spacious. I have stayed in various hotels in Delhi this one has some excellently trained and helpful staff. The only downside would be the fact that there's only one restaurant, although the food is varied and quite tasty, the restaurant staff are quite slow especially if your table doesn't have any one loud or shouty, so clear your throat, as quiet tables are ignored.
ali A. Families with young children
Saudi Arabia, January 09, 2016
very nice hotel and very good staff

staff,food, and location
David S. Couples
United States of America, December 16, 2015
Amazing hotel

Location , Staff and Food
Amazing hotel .

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