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Customers like this hotel for:
    Nearest transport:
  • Patel Chowk Metro Station (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • business
    Distance to airport:
  • Safdarjung Airport (4.2 Km)
  • Indira Gandhi International Airport (15.2 Km)
    Customer comments:
  • "Clean and comfortable", "Friendly & helpful staff", "Good breakfast and food"
    Top nearby attractions:
  • Jantar Mantar Astronomical Observatory (0.7 Km / 9 min walk)
  • Janpath Market (0.9 Km / 11 min walk)
  • National Musuem (1.0 Km / 12 min walk)
  • Connaught Place (1.3 Km / 16 min walk)

Note: Distances are measured as a straight line.

Shangri-La's Eros Hotel New Delhi

19,Ashoka Road,Connaught Place, Central Delhi, New Delhi and NCR, India (Show on map)

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Features of Shangri-La's Eros Hotel New Delhi

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours

Sports and Recreation

  • fitness center
  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Hindi

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Hotel Description
Situated in the heart of the city and facing the Parliament, Shangri-La's Eros Hotel New Delhi is in close proximity to...see more Situated in the heart of the city and facing the Parliament, Shangri-La's Eros Hotel New Delhi is in close proximity to several tourist attractions and government ministries. The hotel is a 30-minute drive from the Indira Gandhi International Airport with government offices like the North Block and South Block being close by. Guests can enjoy attractions like the Connaught Place, India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan, and Khan Market. Shangri-La's Eros Hotel New Delhi features 320 luxuriously furnished guestrooms and suites with panoramic views of the city from the rooms on the higher floors and the Horizon Club Lounge. Spoilt for choice, guests are presented with a variety of sumptuous cuisines at the all-day dining restaurant which offers extensive spreads of Italian, continental, Indian, Chinese, Japanese, and Thai cuisine. Equipped with state-of-the-art recreational facilities, the Health Club and The Spa are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (244)

Business travelers (84)

Couples (74)

Solo travelers (41)

Families with young children (16)

Families with older children (15)

Groups (14)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (244)
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Keng L. Business travelers
Malaysia, November 29, 2015
Good Hotel with Poor Maintenance

Location and Grant feeling of space as one comes in
The stay was good especially the breakfast area staff, very nice and friendly. The Hotel lifts badly need replacement as it was not consistently reading the security card. Frustrating as you were given free lift ride !. Some of the counter staff were taking own initiative to 'reject' or counter guest request. They are too quick, to just reply - non availability and you are not entitled. Feeling of insincerity in assisting guest. At time, agreeing without delivery. Attitude of staff at counter needs to change to reflect a real sincerity in servicing guest. An excellent hotel, indeed.
Craig M. Solo travelers
United Kingdom, November 27, 2015
Generally the best

Staff, Location and breakfast
Shangri la hotels are generally the best around for staff. Only drawback with our visit was they forget the extra bed for our arrival but staff quickly recovered the situation. The interior is clean, bathrooms are a little dated but on the whole comfortable experience.
Samir K. Business travelers
United States of America, November 15, 2015
Excellent service but front door staff cheater

They won't help much in getting taxi but has connection with taxi folks and charge you more
The staff inside were really good and rest was perfect only few the staff in the door were really bad
Victoria C. Families with young children
United Kingdom, October 31, 2015
5 day stay

Staff producing the food for the buffet, the spa and the concierge staff
Vishwas G. Couples
India, October 21, 2015
Great location and food

Location, Food, Rooms
Mony S. Solo travelers
Indonesia, October 19, 2015

staffs services
I left my wrist watch at the spa's locker yesterday and left to airport and didn't realise it until I passed immigration point. I called the lost and found and they found my watch, and talked to manager, the immigration doesn't allowed me to reenter india to go back to hotel. The manager immediately arrange someone to deliver it to me, hand over to singapore airlines counter who then pass me the watch at the gate, all done in 45 minutes! I would like to thank the exceptional staffs, service way beyond 5 stars. Please send my thanks to the manager and all the staffs, they have done something extraordinary.
Jeffrey S. Business travelers
Australia, October 14, 2015
Overpriced for what you get.

Location and food
ALTAF P. Groups
Australia, October 04, 2015
Good location, very good hotel

Restaurant, location and staff
Very good
Stanley L. Business travelers
Singapore, October 02, 2015

Courteous staff, quiet location,
The gym and it's changing room needs upgrading.
Xuan G. Couples
China, October 06, 2015
Great hotel with superb location and service

service, location and room comfort
Superb. Love this hotel. Marish at the Concierge was very helpful and Kuku at front desk was knowledgeable. Many choices at breakfast. And glad I booked Oriental Club Room. Flight was 3 hours delayed but we got picked up at airport with a comfortable limo, and afternoon we enjoyed complimentary canepes and drinks at the VIP lounge.

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