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Shangri-La's Eros Hotel New Delhi

19,Ashoka Road,Connaught Place, Central Delhi, New Delhi and NCR, India (Show on map)

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"Customer Service, Great Facilities, location..."

  • Lisa, Australia
  • July 2, 2015
  • Area: Central Delhi
  • Rooms : 320
  • Free Wi-Fi

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Room Types
Deluxe Room With Breakfast
Deluxe Room Extended Stay Package
Superior Room
Superior Room With Breakfast
Superior Room Extended Stay Package
Horizon Superior
Deluxe (Room Only)
Horizon Superior
Superior Room Only
Executive Suite
Executive Suite


When would you like to stay at this hotel?

Features of Shangri-La's Eros Hotel New Delhi

24-hour room service

airport transfer

ATM/cash machine on site



business center

car hire

car park

coffee shop


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

laundry service


luggage storage

meeting facilities



room service

safety deposit boxes



shuttle service

smoking area


Sports and Recreation

fitness center



outdoor pool

pool (kids)





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken




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Situated in the heart of the city, Shangri-La's Eros Hotel New Delhi is in close proximity to several popular tourist attractions. The hotel is a 30-minute drive from the Indira Gandhi International Airport with other government offices also in the area. Guests can also enjoy attractions like the Connaught Place, India Gate, National Museum ,and the Khan Market. Shangri-La's Eros Hotel New Delhi features 320 furnished guestrooms offering unique views of the city. The hotel provides a variety of recreational facilities which include the Health Club, The Spa, fitness activities, and a ballroom which is an ideal venue for meetings, conferences, and celebrations. Shangri-La's Eros Hotel New Delhi is the ideal accommodation for guests traveling on either business or leisure. Situated in the heart of the city, Shangri-La's Eros Hotel New Delhi is in close proximity to several popular tourist ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
3000 INR

Breakfast Charge (when not included in room rate)
1409.28 INR

Check-In From
12:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.0 Km

Distance to Airport
20.0 Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Shangri-La's Eros Hotel New Delhi New Delhi and NCR - Food, drink and entertainment Tamra
Serving Asian, Japanese, International and Indian fares from its five interactive live kitchens, Tamra takes the culinary journey to the next level with its 'world on your platter concept'. From the teppanayaki grills of the far east to the tandoors of central Asia , from the largest selection of cocktails shaken and stirred to perfection at the artistically created bar, to the unique homemade popsicles and ice creams, from the healthy green island to the fresh and flavoursome butchers block
Shangri-La's Eros Hotel New Delhi New Delhi and NCR - Food, drink and entertainment Lobby Lounge
Located on the ground level, the Lobby Lounge offers an impressive selection of tea, coffee and snacks making it one of the hotel's most popular social spaces. The Lobby Lounge is an elegant venue for meeting friends, partners and clients. The Lounge also offers a meticulously crafted High Tea menu with offerings of English and Indian Hi - Tea served every afternoon. The lounge is functional from 9:00 am to 11:45 pm
Shangri-La's Eros Hotel New Delhi New Delhi and NCR - Food, drink and entertainment Island Bar
Located next to the Cafe on the ground level, Island Bar is a wine connoisseur's delight, offering an extensive selection of wines and spirits. It also features a range of single malt whiskeys, International cigars and an array of non- alcoholic beverages and snacks. The bar timings are from 3:00 pm to 1:00 am. Happy hours from 3:00 pm to 7:30 pm.

Recent customer comments

Filter by Traveler Type




from 214 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (214)
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Lisa B. Solo travelers Australia, July 2, 2015
A Good Quality Hotel

Customer Service, Great Facilities, location
I thoroughly enjoyed my stay at Shangri-La Eros Hotel New Delhi. It an oasis in the hectic heart of Delhi. The location is good, just a short walk to Connaught Place and Japanth Market. The staff customer service is outstanding - among the best I have experienced. Nice pool and day spa as well. My room was clean and comfortable and the buffet breakfast was extensive. I highly recommend this hotel and would definitely stay there again.
Amit G. Families with young children India, May 20, 2015

Location , food & ambience
Ranaguru S. Solo travelers Malaysia, April 28, 2015
Elegant,comfort and value for your money.

comfort., safety, well mannered staff
Good, happy, provided the relaxation I needed. Worth the money.
Daljit G. Couples United Kingdom, April 24, 2015
Great hotel Staff were very polite and helpful

Willingness of staff to help, cleanliness, relaxed atmosphere. Dinning facilities were excellent a well organised hotel
Good experience thoroughly enjoyed our stray
Anthony C. Solo travelers United States of America, April 23, 2015
Excellent Hotel, But Understaffed

Room qualty, location, gym/pool
The hotel is in excellent condition and the rooms are terrific as well as the pool/gym/spa, but the front desk is frequently understaffed. It's hard to get a hold of them and the same goes for the operator.
Surender M. Couples United Kingdom, April 19, 2015
Thanks to the efficient staff.

Efficient staff-good food -comfortable room
When we arrived at the hotel and noticed that we have picked up a wrong suitcase at the airport and were quite anxious at the prospect of going back ,as we were both not keeping good health, one of the staff member Rahul Satmukhi came to our rescue and took matter , most efficiently, in his hand and within few hours another staff memberJasraj Singh Bhatia ,who sorted things out at the airport, brought the suitcase back personally to us. Ankita ,another staff ,who must have noticed how shaken we were personally escorted us to our room and offered complimentary tea and biscuits which was most appreciated. Thanks to these personal touches ,in handling the guests like us, our stay was most comfortable inspite of things going wrong .thanks.
Mohammad A. Business travelers Lebanon, April 18, 2015
Just ask for it

Everything is average except breakfast. Just ask for any thing you like from the staff and they will get it for you.
Michael S. Couples United Kingdom, April 17, 2015
Good choice hotel

Staff, food and location.
Our stay at Shangri-La was excellent. The staff in the main were very attentive without being 'in your face', which is a problem with some hotels. The food was probably the best we had over our holiday in India with a selection to please everyone. The location is good, airport not too far, easy walking to shopping areas and all tourist attractions fairly close with all modes of transport being readily available from the front door. Highly recommended.
Carole D. Solo travelers United Kingdom, April 16, 2015
Shangri-la Delhi

Helpful staff, great air con, fast wifi but expensive lunch.
A cool haven from the heat and madness of Delhi.
Luke J. Business travelers United Kingdom, April 15, 2015
Recommended at the right price

the wifi coverage was the best I have found anywhere in the world. By the pool, in the terrace bar, walking from room to room..... The only time I had to switch routers was when I got in the lift.
Very good. It is not a luxury hotel by Delhi standards but for $110 it is one of the best value for money. Rooms were dated in design and equipment but were very clean, functional very well maintained. I will certainly be using this hotel every time I return if the price remains the same.
< Previous page 1 - 10 of 214 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Jantar Mantar - 0.7 km
    National Museum - 1 km
    Parliament of India - 1.1 km
    Palika Bazaar - 1.3 km
    Connaught Place - 1.4 km
    India Gate - 1.4 km
    Secretariat Building - 1.4 km
    Presidential Palace - 1.9 km
    Dhyan Chand National Stadium - 2 kms
    Birla Mandir Temple - 2.3 kms
    Laxminarayan Temple - 2.3 kms
    Khan Market - 2.4 kms
    Teen Murti Bhavan - 2.7 kms
    Old Fort - 3 kms
    Lodhi Garden - 3 kms

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Customers like this hotel for:
Nearest transport:
  • Patel Chowk Metro Station (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Safdarjung Airport (4.2 Km)
  • Indira Gandhi International Airport (15.2 Km)
Customer comments:
  • "Clean and comfortable" , "Friendly & helpful staff" , "Good breakfast and food"
Top attractions in the area:
  • Jantar Mantar Astronomical Observatory (0.7 Km / 9 min walk)
  • Janpath Market (0.9 Km / 11 min walk)
  • National Musuem (1.0 Km / 12 min walk)
  • Connaught Place (1.3 Km / 16 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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