Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-La's Eros Hotel New Delhi

19,Ashoka Road,Connaught Place, Central Delhi, New Delhi and NCR, India

Recent customer reviews

Filter by Traveler Type

 

Excellent

8.4

based on
262 reviews

209 reviews in English

Value for Money
7.9
Location
8.8
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.2
All reviews (262)
Sort by:
Robyn W. Solo travelers United States of America, January 29, 2016
nice stay

food staff location
8.3
Report this review
Mark A. Business travelers United States of America, January 28, 2016
Great location. Lower end 5 star

Location, quality staff
7.3
Staff performance was very good. The room was a bit tired. The in-room telephone did not work. The smoke alarm battery lights flickered in the middle of the light until the morning. I could not call the front desk as the phone did not work. Many Shangri- La properties have that old- school feel of a classi 5 star. The Singapore and Bangkok properties pull this off very well. This was not the case here. The staff was very friendly and attentive but the building and room and were completely underwhelming.
Report this review
Chai S. Business travelers Malaysia, January 12, 2016
Pleasant hotel experience

Comfort, good food and excellent service
9.7
Thoroughly enjoyed staying at this hotel, polite, helpful and attentive staff. Good location and easy access to business and shopping centre. Will not hesitate to recommend other travelers to stay at this hotel.
Report this review
Vanita S. Couples United States of America, January 5, 2016
Perfect Location

Staff, Location, Room
9.3
Our stay was wonderful. They staff was extreamly helpful and the service was excellent. I have nothing but good things to say about this hotel. I would recommend it to anyone traveling to the area.
Report this review
Ka Y. Couples Hong Kong, January 3, 2016
Great hotel in Delhi

Club Floor , food and room
9.3
Great hotel in Delhi
Report this review
Karen M. Solo travelers United Kingdom, December 31, 2015
Elegant luxury

Location, Staff Helpfulness and Hospitality, Comfort
10
Elegant luxury amidst the colorful splendor that is New Delhi. Helpful and friendly staff who make your stay comfortable and memorable.
Report this review
Andrew M. Couples United Kingdom, December 31, 2015
Good but not great

Location
7.7
This hotel could be great with some minor improvements. The breakfast is great yet the menu/food after that is low quality whilst the service is slow and confused. The rooms are nice enough but are very dusty and the TV is positioned so that you can't watch it from the bed. The staff are friendly.
Report this review
Anita H. Solo travelers United Kingdom, December 29, 2015
Good hotel, excellent service

The hotel is clean, and the rooms are spotless, the location is fabulous if you need to be in central delhi, But the staff are the best thing about this hotel. courteous, helpful, friendly.
9.3
Staying in this hotel is always a pleasure, the location is good for central Delhi, and the rooms are clean and spacious. I have stayed in various hotels in Delhi this one has some excellently trained and helpful staff. The only downside would be the fact that there's only one restaurant, although the food is varied and quite tasty, the restaurant staff are quite slow especially if your table doesn't have any one loud or shouty, so clear your throat, as quiet tables are ignored.
Report this review
Ali A. Families with young children Saudi Arabia, December 19, 2015
very nice hotel and very good staff

staff,food, and location
10
Report this review
David S. Couples United States of America, December 12, 2015
Amazing hotel

Location , Staff and Food
9
Amazing hotel .
Report this review
1 - 10 of 209 reviews Next page
Shangri-La’s Eros Hotel New Delhi New Delhi and NCR - entranceShangri-La’s Eros Hotel New Delhi New Delhi and NCR - SpaShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Food and BeveragesShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Pub/LoungeShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Swimming PoolShangri-La’s Eros Hotel New Delhi New Delhi and NCR - InteriorShangri-La’s Eros Hotel New Delhi New Delhi and NCR - ReceptionShangri-La’s Eros Hotel New Delhi New Delhi and NCR - ReceptionShangri-La’s Eros Hotel New Delhi New Delhi and NCR - BallroomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - ExteriorShangri-La’s Eros Hotel New Delhi New Delhi and NCR - SpaShangri-La’s Eros Hotel New Delhi New Delhi and NCR - BallroomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Meeting RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - InteriorShangri-La’s Eros Hotel New Delhi New Delhi and NCR - InteriorShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Guest RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Guest RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Food and BeveragesShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Superior RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Guest RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Guest RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Executive SuiteShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Guest RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - DeluxeShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Guest RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Executive SuiteShangri-La’s Eros Hotel New Delhi New Delhi and NCR - GardenShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Guest RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - LobbyShangri-La’s Eros Hotel New Delhi New Delhi and NCR - SpaShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Meeting RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Island BarShangri-La’s Eros Hotel New Delhi New Delhi and NCR - 19 Oriental AvenueShangri-La’s Eros Hotel New Delhi New Delhi and NCR - BallroomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - BallroomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Swimming PoolShangri-La’s Eros Hotel New Delhi New Delhi and NCR - ExteriorShangri-La’s Eros Hotel New Delhi New Delhi and NCR - TamraShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Swimming PoolShangri-La’s Eros Hotel New Delhi New Delhi and NCR - RestaurantShangri-La’s Eros Hotel New Delhi New Delhi and NCR - BathroomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - SpaShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Meeting RoomShangri-La’s Eros Hotel New Delhi New Delhi and NCR - Sorrento Shangri-La’s Eros Hotel New Delhi New Delhi and NCR - Grappa


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B08