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Excellent 8.4
Based on 208 reviews

Recent customer comments

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Excellent



based on 208 reviews
  • Cleanliness 8.8
  • Facilities 8.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for money 7.6
  • Food/Dining 8.0

Juju Z. from China
Business travelers
Stayed 2 nights in December 2015
So so
location
ok
Reviewed January 11, 2016

Suk H. from Hong Kong
Families with older children
Stayed one night in January 2016
Good view, warm services and good room arrangement
Good view, warm services and good room arrangement
Good view, warm services and good room arrangement
Reviewed January 06, 2016

moh C. from Singapore
Couples
Stayed 4 nights in December 2015
Nice rooms. Well laid out and spacious.
Helpful Philipino staff, check out nearby good breakfast cafes, comfortable rooms.
Staff were good and helpful, easy to get cabs. Coffee shop closes at 8pm turn into a bar. Nice cafes nearby for breakfast serving good pastries and coffee. Not near anything of interest but cabs easily available.
Reviewed January 04, 2016

Philippe F. from Switzerland
Couples
Stayed 3 nights in December 2015
Great Stay
Excellent service, rooms and so clean
Reviewed January 04, 2016

Jing T. from Malaysia
Couples
Stayed 3 nights in December 2015
Top notch customer experience
101 view, spacious room, customet service
Reviewed January 04, 2016

Jing T. from Malaysia
Couples
Stayed 3 nights in December 2015
One of the top class Shangrila's properties
Hospitality, luxury and privacy
Reviewed January 04, 2016

beng G. from Malaysia
Families with young children
Stayed 2 nights in December 2015
fantastoc stay at shangri-la taipei
service, the room, the food
awesome. food was great, service?- they new my family by name on the 2nd day! Shangrila lives up to its word on premier service. rooms were so clean and so quiet you could hear a pin drop.
Reviewed January 04, 2016

lianto W. from Indonesia
Families with young children
Stayed 2 nights in December 2015
Good staff, clean. Very close to mall
Good staff, have a big room, clean
Reviewed January 01, 2016

hui W. from Malaysia
Business travelers
Stayed 6 nights in December 2015
Staff phoned me around 2:45 pm daily for 6 days .
Good- soundproof room. Spacious room . Clean room.
I put on Do Not Disturb sign until I left my room daily around 4:00pm . Staff called me daily at 2:45pm to ask me whether I need a room-make-up or not . This is very disturbing and unnecessary.
Reviewed December 09, 2015

kharismawan S. from Indonesia
Business travelers
Stayed one night in November 2015
excellence
location view service
very comfy and nice services and staff
Reviewed November 08, 2015