Excellent 8.7
Based on 1366 reviews

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About Shangri-La's Mactan Resort and Spa Cebu

Description

Far from the hustle and bustle of the city, Shangri-La's Mactan Resort and Spa Cebu offers the perfect ambience and setting for a relaxing getaway. The location is great for tourists due to the proximity to many sightseeing hot spots, including Magellan's Cross, Fort San Pedro, and the Basilica Minore del Santo Niño. The hotel is spread over two wings and provides large, bright, and comfortable rooms and suites, each equipped with modern amenities, including satellite TV and internet access. Guests in the Ocean Wing enjoy an unparalleled level of luxurious amenities and personalized services, privacy, and exclusivity with its separate driveway and rooms close to the beach and an Ocean Wing pool boasting the best views of the sunrise. Recreation on-site includes a choice of six restaurants, a bar, gym, spa, pool, and numerous water sport options. Ocean lovers can sign up for the Discover Scuba Diving program to get an easy introduction to the amazing underwater life of the region.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom
  • Karaoke

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Water sports

  • Snorkeling
  • watersports equipment rentals
  • Private beach
  • Diving
  • Water sports (motorized)
  • Water sports (non-motorized)

Land sports

  • Mini golf course
  • Golf course (on site)
  • Tennis court(s)
  • Table tennis

For kids

  • children's playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 9
Number of Rooms : 530
Time to Airport (Minutes): 20
Year Hotel Built: 1993
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for money 7.9
  • Food/Dining 8.4
Sort by

Teri C.
Philippines
August 22, 2016
the best
great location with natural beauty. warm accommodation

Timothy H.
United States
August 15, 2016
Good luxury resort
Excellent facilities. Every detail is of high quality. An abundance of activities to do for people of all ages. Highly professional and friendly staff. Great food (amazing breakfast buffet). The beach is somewhat small, but still nice and very clean. This is a big resort, so it can be crowded and also noisy at times, which is the opposite of what I seek in a relaxing beach resort vacation. I more prefer quiet tranquility, the ability to hear the sounds the ocean and surrounding nature, and far less crowds. Still, I thoroughly enjoyed my stay.

PYUNG L.
South Korea
August 04, 2016
good
good

Mark E.
Philippines
July 25, 2016
Best in Cebu
For me this is the best that you can get when it comes to beach resorts in Cebu. The room, the restaurants, the staff, the pool, the beach are the best!

VANESSA D.
Philippines
July 17, 2016
My favorite
My favorite hotel.. One of the best hotel I stayed too.. In the list of my top3.. I love the staff,, very friendly and courteous and I really feel at home here and I feel special and loved..

Jo C.
Philippines
July 16, 2016
Excellent place as expected
Its my 2nd stay in Shangri-La Mactan and the experience is always the best. They have all the amenities we as a couple need.

Kris M.
Philippines
July 15, 2016
Value for Money
Comfortable rooms although balcony during a hard rain tends to overflow. Nice breakfast buffet although limited in selections. But still the best resort in Mactan (IMO) after trying other resorts. I actually enjoy the activities they offer.

Thor C.
Malaysia
July 14, 2016
Great but need a refurnish!
Abit overprized! the rooms were tired but the facilities made up for it! Great beach and great food!

Jongchan L.
South Korea
July 14, 2016
Good
Especially, the private beach was awesome. You can watch Nimos in front of your eyes

michelle C.
Philippines
July 14, 2016
Need to improve on hospitality service
We enjoyed the snorkeling and beach view, however hotel staffs seemed arrogant and demeaning when we approach them, esp. the pool area beverage servers (Note: We are very polite and nice when we approached them)I understand that almost 80% of their guest that they were foreigners but they should give equal courtesy to Filipino guests. After snorkeling, we are surprised that there’s water interruption that day, common CR is quite far from our room and we are too tired to roam around, sadly, they don’t find alternative when we requested for one (got rashes afterwards coz we waited for 3 hours before it got fixed!!!)



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