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Shangri-La's Mactan Resort and Spa Cebu

Punta Engano Road | P.O. Box 86 , Mactan Island, Cebu, Philippines 6015 (Show on map)

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"Established Hotel which thinks of all client needs..."

  • Chin, Malaysia
  • January 20, 2015
  • Area: Mactan Island
  • Rooms : 530
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe Seaview Room
Premier Room
Premier Room - Early Bird
Deluxe Room
Deluxe Seaview Room
Premier Room
Deluxe Room
Ocean Club Room - Early Bird
Ocean Club Room
Ocean Club Room
Panorama Suite
Panorama Suite

 

When would you like to stay at this hotel?


Photos of Shangri-La's Mactan Resort and Spa Cebu

Shangri-La’s Mactan Resort and Spa Cebu Cebu - Deluxe Sea View Room
Deluxe Sea View Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Panorama Suite
Panorama Suite
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Panorama Suite
Panorama Suite
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Guest Room
Guest Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Guest Room
Guest Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Deluxe Room
Deluxe Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Premier Room
Premier Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - View
View
Shangri-La’s Mactan Resort and Spa Cebu Cebu - View from Panorama Suite
View from Panorama Suite
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior
Exterior
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior
Exterior
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior
Exterior
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior
Exterior
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior
Exterior
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Garden
Garden
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Swimming Pool
Swimming Pool
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa
Spa
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Tea Pavilion
Tea Pavilion
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa
Spa
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa
Spa
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa
Spa
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa
Spa
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa
Spa
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant
Restaurant
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Cowrie Cove
Cowrie Cove
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant
Restaurant
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant
Restaurant
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant
Restaurant
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant
Restaurant
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Coffee Shop/Cafe
Coffee Shop/Cafe
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Ocean Club Lounge
Ocean Club Lounge
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Pub/Lounge
Pub/Lounge
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Interior
Interior
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Interior
Interior
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting Room
Meeting Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting Room
Meeting Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting Room
Meeting Room
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Surroundings
Surroundings
Features of Shangri-La's Mactan Resort and Spa Cebu
Facilities

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

business center

car park

coffee shop

concierge

elevator

executive floor

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

smoking area

 
Sports and Recreation

billiards

children's playground

fitness center

garden

golf course (on site)

hot tub

kids club

massage

outdoor pool

pool (kids)

private beach

sauna

spa

steamroom

tennis courts

water sports (motorized)

water sports (non-motorized)

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Filipino

 

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Sale ends soon!

Far from the hustle and bustle of the city, Shangri-La's Mactan Resort and Spa Cebu offers the perfect ambience and setting for a relaxing getaway. The location is great for tourists due to the proximity to many sightseeing hot spots including Magellan's Cross, Fort San Pedro, and the Basilica Minore del Santo Niño. The hotel is spread over two wings and provides large, bright, and comfortable rooms and suites, each equipped with modern amenities including satellite TV and internet access. Recreation on-site includes a choice of six restaurants, a bar, gym, spa, pool, and numerous water sport options. Ocean lovers can sign up for the 'Discover Scuba Diving program' to get an easy introduction to the amazing underwater life of the region. Far from the hustle and bustle of the city, Shangri-La's Mactan Resort and Spa Cebu offers the perfect ambience and setting for ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Number of Floors
9

Number of Rooms
530

Time to Airport (Minutes)
15

Shangri-La's Mactan Resort and Spa Cebu Cebu - Food, drink and entertainment Acqua Restaurant
A resort classic Acqua offers Italian comfort fare at good value in a stylish and inviting setting.

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.7

from 1106 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.9
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.4
All reviews (1106)
Chin P. Solo travelers Malaysia, January 20, 2015
Poor Value

Facilities and Staffs
7
The facilities and staffs were excellent but let down by strict control on hotel profits. Be prepared to pay for every little incidentals which should be complimentary. That is how profit focus Shangrila is and they do not bother too much about guest complaining besides saying 'I understand how you feel' Be prepared to pay for the things you expect to be free!
Chin P. Solo travelers Malaysia, January 20, 2015
Front Office Service Needs Improvement

Established Hotel which thinks of all client needs
7.3
The front office supervisor needs to be more guest oriented. She is a Korean and her staffs were busy and i asked her about changing my hotel transfer because i did not want to wait for the scheduled time and take a taxi. Instead of solving it for me (She was free) she told me to wait for her colleague who was busy attending to some other guests and i had to wait a good 10 minutes before another colleague was instructed by her to solve for me. Why is like that? If I am a supervisor, i would take initiative to get it resolved and not make the guest wait, everything is computerised and I am sure she can solve it. Or is it because she is the supervisor and it is not her work to do so? I wasted a precious 20 minutes before i could get a taxi because not sure when i could be attended to. The supervisor and managers needs to improve and be more service oriented like their front line staffs whom are always service oriented!
Chin P. Solo travelers Malaysia, January 20, 2015
Great Marine Park

Nice marine park
6.7
Shangrila has excellent frontline staffs but their supervisor and managers needs to be more pro-active on guest delightment. I have made several complaints and their standard reply is i take note of this. Standard replies and nothing else. Such a waste!

Book now!

Sale ends soon!

What's nearby? / Directions



Directions
Just a short flight from Manila but a world away is one of the Philippines' most historical provinces, Cebu. Within easy reach of Cebu's entertainment and business district.you'll find the Philippines first 5-star resort. Shangri-La's Mactan Resort & Spa.

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Customers like this resort for:
Area recommended for:
  • beaches
  • family fun
  • sports
Distance to airport:
  • Mactan-Cebu International Airport (4.7 Km)
Customer comments:
  • "Breathtaking views" , "Fantastic service" , "Pools were great" , "Private beach"
Top attractions in the area:
  • Mactan Shrine (0.8 Km / 10 min walk)
  • Olango Wildlife Sanctuary (5.4 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


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