Excellent 8.7
Based on 1353 reviews

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About Shangri-La's Mactan Resort and Spa Cebu

Description

Far from the hustle and bustle of the city, Shangri-La's Mactan Resort and Spa Cebu offers the perfect ambience and setting for a relaxing getaway. The location is great for tourists due to the proximity to many sightseeing hot spots, including Magellan's Cross, Fort San Pedro, and the Basilica Minore del Santo Niño. The hotel is spread over two wings and provides large, bright, and comfortable rooms and suites, each equipped with modern amenities, including satellite TV and internet access. Guests in the Ocean Wing enjoy an unparalleled level of luxurious amenities and personalized services, privacy, and exclusivity with its separate driveway and rooms close to the beach and an Ocean Wing pool boasting the best views of the sunrise. Recreation on-site includes a choice of six restaurants, a bar, gym, spa, pool, and numerous water sport options. Ocean lovers can sign up for the Discover Scuba Diving program to get an easy introduction to the amazing underwater life of the region.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • private beach
  • diving
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • golf course (on site)
  • tennis court(s)
  • table tennis

For kids

  • children's playground
  • kids club
  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 9
Number of Rooms : 530
Time to Airport (Minutes): 15
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.0
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

Mark E.
Philippines
July 25, 2016
Best in Cebu
For me this is the best that you can get when it comes to beach resorts in Cebu. The room, the restaurants, the staff, the pool, the beach are the best!

VANESSA D.
Philippines
July 17, 2016
My favorite
My favorite hotel.. One of the best hotel I stayed too.. In the list of my top3.. I love the staff,, very friendly and courteous and I really feel at home here and I feel special and loved..

Jo C.
Philippines
July 16, 2016
Excellent place as expected
Its my 2nd stay in Shangri-La Mactan and the experience is always the best. They have all the amenities we as a couple need.

Kris M.
Philippines
July 15, 2016
Value for Money
Comfortable rooms although balcony during a hard rain tends to overflow. Nice breakfast buffet although limited in selections. But still the best resort in Mactan (IMO) after trying other resorts. I actually enjoy the activities they offer.

Thor C.
Malaysia
July 14, 2016
Great but need a refurnish!
Abit overprized! the rooms were tired but the facilities made up for it! Great beach and great food!

Jongchan L.
South Korea
July 14, 2016
Good
Especially, the private beach was awesome. You can watch Nimos in front of your eyes

michelle C.
Philippines
July 14, 2016
Need to improve on hospitality service
We enjoyed the snorkeling and beach view, however hotel staffs seemed arrogant and demeaning when we approach them, esp. the pool area beverage servers (Note: We are very polite and nice when we approached them)I understand that almost 80% of their guest that they were foreigners but they should give equal courtesy to Filipino guests. After snorkeling, we are surprised that there’s water interruption that day, common CR is quite far from our room and we are too tired to roam around, sadly, they don’t find alternative when we requested for one (got rashes afterwards coz we waited for 3 hours before it got fixed!!!)

chen S.
Taiwan
July 12, 2016
generally speaking, good location with very good facilities.
reception staff need to be improved.

Michael N.
Australia
July 10, 2016
Great place
Had a great time. Everything was brilliant. The best wad the beach and the staff looking after us. Our favorite restaurant was the Crowley cove a great seafood menu.

Grigory S.
Russia
July 04, 2016
The price is too high
This hotel probably the best in Lapu Lapu, but the price you have to pay for this piece of luxury is not justifiable.



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