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Excellent 8.7
Based on 1337 reviews

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About Shangri-La's Mactan Resort and Spa Cebu

Description

Far from the hustle and bustle of the city, Shangri-La's Mactan Resort and Spa Cebu offers the perfect ambience and setting for a relaxing getaway. The location is great for tourists due to the proximity to many sightseeing hot spots, including Magellan's Cross, Fort San Pedro, and the Basilica Minore del Santo Niño. The hotel is spread over two wings and provides large, bright, and comfortable rooms and suites, each equipped with modern amenities, including satellite TV and internet access. Guests in the Ocean Wing enjoy an unparalleled level of luxurious amenities and personalized services, privacy, and exclusivity with its separate driveway and rooms close to the beach and an Ocean Wing pool boasting the best views of the sunrise. Recreation on-site includes a choice of six restaurants, a bar, gym, spa, pool, and numerous water sport options. Ocean lovers can sign up for the Discover Scuba Diving program to get an easy introduction to the amazing underwater life of the region.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • private beach
  • diving
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • golf course (on site)
  • tennis courts
  • table tennis
  • garden

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 9
Number of Rooms : 530
Time to Airport (Minutes): 15
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Food, drink and entertainment

Cowrie Cove

Cowrie Cove

Dine al fresco with a sweeping view of the ocean. The resort's modern-day signature seafood restaurant serves culinary creations fresh from the market and a wonderful selection of wines from around the world.

Acqua Restaurant

Acqua Restaurant

A resort classic Acqua offers Italian comfort fare at good value in a stylish and inviting setting.

Breeze Bar

Breeze Bar

Enjoy the good beach life. Casual and beachside, Breeze offers a tempting array of cool drinks and refreshing bites.

Waves Bar

Waves Bar

Unwind at the trendy Waves Bar and enjoy live entertainment in the evening. Happy Hour is from 5pm-7pm daily.

Lobby Lounge

Lobby Lounge

The Lobby Lounge is the most idyllic place to unwind and enjoy refreshing drinks, with a view of the pool and tropical gardens. Live entertainment is also offered nightly.

Buko Bar

Buko Bar

Buko Bar is an al fresco poolside lounge that offers sandwiches, pizza and light refreshments.

Tea of Spring

Tea of Spring

Tea of Spring is an elegant Cantonese restaurant featuring contemporary Chinese cuisine with an extensive selection of loose-leaf teas and Chinese wines. Dim sum is available for lunch daily.

Tides

Tides

Serving an extensive international buffet, Tides caters to all tastes and styles with an endless number of all-day dining options. The restaurant is dotted with a variety of internationally themed stations

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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.3
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Staff Performance 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

9.2 Lai C.
China
June 21, 2016
Excellent Experience
Worth to go!!

10 Melita V.
United Kingdom
June 17, 2016
awesome place
Superb

7.6 John Y.
Philippines
June 15, 2016
Ok.
We requested for an early checkin since our flight's schedule was a bit early. Staff refused and made us wait for a few hours (until regular checkin time). They shouldn't have placed that option in the special request tab. I had the same experience with Crimson Hotel before but unlike Shang, they treated us very well and accommodated our request. I should have booked with them instead. Poor customer service and could be better.

9.2 Janet P.
United States
May 31, 2016
Family vacation in Cebu, Philippines
We are not so pleased with the room location by the main wing supposed to be facing by the garden but the big roof was blocking the view infront of the balcony. But overall, the location, the staff services, the facility and the easy access to the beach and water sports and the pool was great.. the wifi was awesome it was very fast it's just like you are in the USA. The Tides restaurant was great, we wanted to mention Michael (Mike) in Tides who made our daily breakfast great 😃 Good customer service. Noe in the front security was very courteous who made our easy access to the transportation... The Cowrie fine dining was awesome overlooking by the ocean, the buko bar, the breeze bar, the main lobby at night is perfect for some drinks while listening to the music..The only thing I was shocked was the taxes they have the VAT, BEVERAGE TAX, FOOD TAX and understandle 10% Gratuity is already added so don't be surprised for a lot of charges added to your orders/bills. When it comes to comfort and fun , This will be definitely our 2nd home whenever we drop by off Cebu next time.. I have referred my cousin already and they just booked and stayed right now👍👍👍

9.6 PRESCILA P.
Philippines
May 30, 2016
great summer get-away
Wish we stayed longer. . .planning to return to this paradise!

8 peerapol C.
Thailand
May 29, 2016
Good
Nice view

9.2 Joy L.
Philippines
May 16, 2016
Great staycation
Great customer service, excellent facilities.

8.8 Henry P.
Philippines
May 10, 2016
Very good place
Enjoy the facilities and foods

10 Jeremy T.
Philippines
May 08, 2016
Shangrila mctan
No.1 in cebu

7.2 James J.
United States
May 08, 2016
Just ok
Great staff but the crowds were too much for us.


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