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About Shangri-La's Mactan Resort and Spa Cebu


Far from the hustle and bustle of the city, Shangri-La's Mactan Resort and Spa Cebu offers the perfect ambience and setting for a relaxing getaway. The location is great for tourists due to the proximity to many sightseeing hot spots, including Magellan's Cross, Fort San Pedro, and the Basilica Minore del Santo Niño. The hotel is spread over two wings and provides large, bright, and comfortable rooms and suites, each equipped with modern amenities, including satellite TV and internet access. Guests in the Ocean Wing enjoy an unparalleled level of luxurious amenities and personalized services, privacy, and exclusivity with its separate driveway and rooms close to the beach and an Ocean Wing pool boasting the best views of the sunrise. Recreation on-site includes a choice of six restaurants, a bar, gym, spa, pool, and numerous water sport options. Ocean lovers can sign up for the Discover Scuba Diving program to get an easy introduction to the amazing underwater life of the region.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • billiards
  • children's playground
  • diving
  • fitness center
  • garden
  • golf course (on site)
  • hot tub
  • karaoke
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • spa
  • steamroom
  • table tennis
  • tennis courts
  • water sports (motorized)
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 9
Number of Rooms : 530
Time to Airport (Minutes): 15
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Food, drink and entertainment

Cowrie Cove

Cowrie Cove

Dine al fresco with a sweeping view of the ocean. The resort's modern-day signature seafood restaurant serves culinary creations fresh from the market and a wonderful selection of wines from around the world.

Acqua Restaurant

Acqua Restaurant

A resort classic Acqua offers Italian comfort fare at good value in a stylish and inviting setting.

Breeze Bar

Breeze Bar

Enjoy the good beach life. Casual and beachside, Breeze offers a tempting array of cool drinks and refreshing bites.

Waves Bar

Waves Bar

Unwind at the trendy Waves Bar and enjoy live entertainment in the evening. Happy Hour is from 5pm-7pm daily.

Lobby Lounge

Lobby Lounge

The Lobby Lounge is the most idyllic place to unwind and enjoy refreshing drinks, with a view of the pool and tropical gardens. Live entertainment is also offered nightly.

Buko Bar

Buko Bar

Buko Bar is an al fresco poolside lounge that offers sandwiches, pizza and light refreshments.

Tea of Spring

Tea of Spring

Tea of Spring is an elegant Cantonese restaurant featuring contemporary Chinese cuisine with an extensive selection of loose-leaf teas and Chinese wines. Dim sum is available for lunch daily.



Serving an extensive international buffet, Tides caters to all tastes and styles with an endless number of all-day dining options. The restaurant is dotted with a variety of internationally themed stations

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Recent customer comments

Filter by traveler type
All reviews (1324)

Business travelers (43)

Couples (532)

Solo travelers (157)

Families with young children (327)

Families with older children (154)

Groups (111)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 oliver B.
May 04, 2016
Nice 5 star family resort
All Shangri La standard

May 02, 2016
Shangri la
A bit smelly of gas on the 8th floor, the corridor smelled cooked food. The bathroom smell was also not good. I did not smell the signature scent of shangri la as expected. But our stay was great and memorable. Twas really breath taking...

9.6 vilma D.
May 02, 2016
Perfect vacation!

7.6 saet L.
South Korea
April 28, 2016

9.2 herman E.
April 28, 2016
awesome time
Very nice rooms and facilities

April 18, 2016
Shangrila Mactan a Paradise
Beautiful setting. Lots of activities for everyone and for all ages to indulge in. Plenty of swimming by the beach and/or in the swimming pools. Multiple restaurants to fill your gastronomic desire. Fast, friendly, efficient service from the staff. All these factors make for a wonderful, fun and exciting vacation.

9.6 Marnie V.
United Arab Emirates
April 10, 2016
Will definitely come back
Best experience so far.

6.8 Ryan G.
April 04, 2016
great hotel but far from city especially with traf
shuttle service staff were awful.. i opted to call uber taxi instead..

8.8 Peter S.
April 03, 2016
Very good Hotel, with improvement potential
Very good Shangri-La Hotel. Beach is better than in Boracay, but way too less beach chairs. If you don't reserve one early in the morning you have no chance. We had the a OceanClub room, very friendly (but not enough) staff. One of the poorest Clubroom experiences so far. completely overbooked, sometimes hardly find a place. Extremely small snack selection. Afternoon only (very sweet) cake, peanuts and crackers. No sandwich or something similar. Maybe we were spoiled by the club at the Sofitel Plaza in Manila, which were wirliche 5 Stars. This one deserves more than 4 stars. The staff are, however, put a lot effort to make the stay at the club a bit more enjoyable. But here is probably very saved by management. Even beer is only available from 5pm to 7pm. The selection at cocktail time is very small, 3 to 4 snacks, but mostly fried. The best is still the sushi, but here are only 4 pieces rausgestellt (for up to 50 guests in the club). The dive center is well equipped and certainly well suited for courses. Songs will always stay the same 3 dive sites approached (the 3 closest are), so it is very boring.

9.6 Yoko M.
March 15, 2016
Extra ordinary
enjoyed the beach and the pools. the beach is superb! would suggest if guest will book the ocean wing rooms. esp the ocean club because we really enjoyed the lounge. free food and drinks. the view from our room was okay. we actually requested to be transferred but unfortunately there were no available rooms with a better view. free breakfast was really good. enjoyed the desserts. overall it was an excellent stay. would visit again soon :)