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Excellent 8.7
Based on 1353 reviews

Recent customer comments

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based on 1353 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.0
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

South Korea
June 13, 2015
Good good

June 12, 2015
Good food; good staff; clean room
Very good stay and great staff

Raymond W.
Hong Kong
June 08, 2015
Good Destination
Swimming, Adventure Zone, Health Club
Good stay

Anthony F.
June 08, 2015
Good food, good service, room clean
Not really convenient for the transportation to ,from hotel to the city, no taxi. Transportation cost is a bit unreasonable

Myra L.
June 06, 2015
The best, its paradise.
The beach, the foods, the staff, the hotel
The best, excellent, a place you'll be proud to recommend.I enjoyed my stay, the beach was superb, there were a lot of fishes, even in the shoreline, the swimming pool, the garden, the cowrie, its so amazing. The foods, super duper, I like it. The hotel room, my room faced the ocean, its so panoramic and romantic. It's paradise and I will surely be back in this hotel.

Jestoni P.
June 05, 2015
Great resort in Mactan!
Amenities, Food outlets, ambience
We stayed at Shangrila's Mactan Resort and Spa and we enjoyed our stay. The resort is just a 15-minute ride from the airport. The resort's lobby is so grand and imposing even though there were a lot of people checking in when we arrived. We had our prenup shoot in the resort as well which made us appreciate more the resort. As it is, the resort is a destination by itself. Their pools are so inviting and their beach, stunning. Our room's large but we had to request bedroom slippers as we did not find any. One sad thing though, they failed to greet my fiancee on her birthday last June 1. It was quite unexpected for a resort which is known in the hospitality industry for its service deluxe to forget something like this. The front desk supervisor even asked for the birthday of my fiancee (my room companion) which I registered when we checked-in.

June 04, 2015
Ambiance, Staff, food
It was good. Relaxing ambiance, friendly staffs and great food

Daisy B.
May 31, 2015
best hotel
hotel room, foods, location
very awesome

jason K.
May 22, 2015
overnight experience
the pool food and the ambiance

Edwin C.
May 20, 2015
pleasant experience with my family at Shangri-la
pool facilities, rooms,
Disappointed when checking out as they had problems with my debit card. It was as if they intentionally had their facility offline so I could pay in cash.