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Excellent 8.7
Based on 1337 reviews

Recent customer comments

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based on 1337 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.3
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Staff Performance 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

8.7 William C.
December 28, 2014
For those who can afford the luxuries
Staff, Cleanliness, and Place
Very nice hotel. The food is expensive but what can you expect from a 5 star hotel. The place is awesome. Will definitely come back

6 Iman E.
United Kingdom
December 28, 2014
Overrated for what it is!
Location, grounds and family facilities.

8.7 Alex B.
United Kingdom
December 24, 2014
Great Experience
Location, Staff and Facilities
We had a lovely stay at the Shang in Cebu. Would definitely come back again. Lovely staff and a very peaceful and spacious resort with plenty to offer.

9.3 Juhyun M.
South Korea
December 18, 2014
Nice place for restful vacation
Nice atmosphere/environment , kind staffs, and many things to do within the resort
It's clean and the staffs provide excellent service. I did enjoy my stay at Shangri-La. Although if you are looking for more dinamic and nightout sort of things.. the location may not be good, cause you'll have to take taxi and it takes quite awhile to Cebu city.

December 17, 2014
All in resort hotel
Everything is 5star
Everything from the room,accommodation,foods,creation etc...are value for your money.well,indeed a 5star hotel nothing compares Shangrila

10 Helen H.
United Kingdom
December 15, 2014
December Break
Accommadation. Reef. Food.

9.7 Rose M.
December 04, 2014
Amazing beach, very clean, friendly staff
Beach, comfortable bed and buffer breakfast
Overall it was a wonderful experience, we enjoyed feeding the fish in the beach, staffs are all friendly and respectful, comfy bed and very clean place. Will be back there again

9 Che Y.
United States
December 02, 2014
friendly staff. good facilities. delicious buffet
great place to go with a young family every one was happy loss to do at the resort. a bit pricey though

7 Nathalie C.
December 01, 2014
for families - not a romantic escape
snorkeling, breakfast
Service is nice but inefficient, big complex, ideal for families, but not suited for couples or romatic vacations. Beach is OK not up to par with Boracay.

8.7 Liza L.
December 01, 2014
great staff, good food, clean resort, great beach
great staff, nice pool, child friendly resort and good food
Overall satisfied. Very child friendly resort.