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Excellent 8.7
Based on 1353 reviews

Recent customer comments

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based on 1353 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.0
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

Manilyn M.
September 29, 2014
Luxury resort. Superb amenities.
Amenities. Beach. Foreign Staff.
Everything was perfect except that Filipino receptionist and Staff in Cowrie Cove are rude. They should be reminded that we were willing to pay high price since we are expecting for an excellent service.

Saudi Arabia
September 22, 2014
fantastic place wil trycome again
location facilities reaturants
Its pleasure days been stay there

Eric T.
September 18, 2014
Great stay
Excellent food, nice swimming pools and beach fun
my stay started out really well with a free upgrade given to a club level accommodation. There are a nice chinese (Tea of Spring) and western restaurant (Cowrie Bar) where one gets pampered with good food.

Marion C.
September 18, 2014
Our area of bfast is in a make shift place in aqua
Pool area and play area
A bit annoying bfast buffet was placed ina a small location. We far away from our table.

Rica D.
September 13, 2014
Superb experience
Amenities and Facilities
It was perfect except for the food. Not much to choose from.

Mark C.
United States
September 06, 2014
Excellent stay as always!
Cleanliness, attentiveness, and courteousness!
We've stayed here before and it was awesome! This year, we brought the entire family and it was hassle free! Everyone was very helpful especially Joanne at the front desk and Anne who showed us our rooms. We celebrated my dad's birthday and they helped us with a surprise birthday cake for him.

Iris J.
September 01, 2014
nice place

yang T.
South Korea
September 01, 2014
fantastic hotel
food, relaxedness, feedback
very clearness

Jongwoo K.
South Korea
August 25, 2014
wonderful place for relaxation
private beach, breakfast, daily activity
relaxed, joyful

Sung K.
South Korea
August 22, 2014
awesome place to go with young kids
child friendly, pool facility, private beach