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Excellent 8.7
Based on 1367 reviews

Recent customer comments

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Excellent



based on 1367 reviews
  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for money 7.9
  • Food/Dining 8.4
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yang T. from South Korea
Couples
Stayed 4 nights in June 2014
fantastic hotel
food, relaxedness, feedback
very clearness
Reviewed September 01, 2014

Jongwoo K. from South Korea
Couples
Stayed 3 nights in August 2014
wonderful place for relaxation
private beach, breakfast, daily activity
relaxed, joyful
Reviewed August 25, 2014

Sung K. from South Korea
Families with young children
Stayed 5 nights in May 2013
awesome place to go with young kids
child friendly, pool facility, private beach
Reviewed August 22, 2014

Souridet T. from United States
Families with young children
Stayed one night in January 2014
Great Stay
clean, comfortable, and accomadating
Very nice experience for the entire family! The kids loved the water playground, and kiddie pools. My wife loved the message treatment and spa. I enjoyed the beach and water activities.
Reviewed August 17, 2014

Phavana S. from United States
Families with young children
Stayed 3 nights in September 2013
excellent location , service, food, famly friendly
location, food, comfort
Excellent stay for family- nice facility, rooms very comfortable, great food, excellent service
Reviewed August 16, 2014

junpyo P. from South Korea
Groups
Stayed one night in April 2011
Best place in Cebu
You don't need to worry about safety cuz there's no reason to go out if you stay in this hotel. Love it
Reviewed August 16, 2014

JIM L. from Philippines
Families with young children
Stayed 2 nights in August 2014
Still enjoy luxury
Beach, Pool, Amenities
The hotel is too busy, we got our room key at 5:30PM. and we aren't able to book Chi spa because of fully booked in next 2 days.
Reviewed August 14, 2014

Mary D. from Philippines
Families with young children
Stayed 3 nights in July 2014
Shangrila is always great
fascilities
Great great great
Reviewed August 06, 2014

joseph T. from United States
Couples
Stayed 3 nights in July 2014
Concierge is bad
Bad concierge , could not recccomend resteraunt at 9:45 pm. Found out nice reateraunts on island short cab ride. Felt like a prisoner
Overpriced 3 star hotel need to lower your 5 star rating please.
Reviewed July 21, 2014

SUJIN H. from South Korea
Families with older children
Stayed 2 nights in September 2013
Great
Great breakfast, comfortable room, adjacent beach
Great breakfast, comfortable room, adjacent beach!
Reviewed July 11, 2014