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Excellent 8.7
Based on 1367 reviews

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based on 1367 reviews
  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for money 7.9
  • Food/Dining 8.4
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michael M.
September 03, 2013
one of the best places for family bonding
aqua-fun areas; friendly-attentive staff; "the place itself"

Ada L.
August 31, 2013
fantastics stay with beautiful beach
comfortable, relax & friendly staff
thoroughly enjoyed it, best place for relaxation and family fun

Jennifer T.
August 28, 2013
One of the Best
the Beach, Swimming and Snorkling, Service

Melissa S.
United States
August 22, 2013
Heavenly Resort in the Philippines
Pools, Breakfast Buffet, Friendly Staff
I went to this resort for my honeymoon. If you are looking for a nice resort with friendly staff, very clean rooms, big pools, water sports, delicious food, and a relaxing spa, this is the place for you! If you want to travel a lot outside of the resort, this may not be the best place for you, though. Mostly, activities finished around 6 PM and there didn't seem to be much of a nightlife. It was very child-friendly, so seemed to be a great place for families. I loved the free breakfast buffet at the Tides! With booking through agoda, I got a free breakfast buffet every morning. As for the restaurants, I found the Tides breakfast and dinner buffet to be amazing! We also ate at Tea of Spring, which wasn't as expensive as other places and had fantastic food and service. I was disappointed by Acqua. The Coves restaurant on the beach was OK. The ambiance was fantastic and the view of the ocean was very romantic, but the food was just middling for the price. It was better to visit for cocktails. We visited the SM Mall, just a relaxing 45 minute shuttle away. There were so many stores! It was a busy and uncomfortable shopping experience, but I got what I needed to get done there. Kultura is a great place for souvenirs. We went at lunch and we could hardly find any restaurants with seating. The surprising thing about the mall was the lack of bathroom facilities-- Long lines for the women's bathroom. The Chi spa was great! We purchased the Romantic Getaway package. It was the best part of the trip and well worth the money. If you stay on the resort, you will enjoy your stay, but if you leave the resort, be prepared to be disappointed by the public facilities. At the airport, you have to pay 550 pesos per person as an airport fee. While check in and check out times were reasonable, I wish they would improve their public facilities.

Alison M.
August 21, 2013
The best hotel in Philippines
Staff are very friendly, lots of activities for adults and kids - some of them are even free of charge, Good varieties of food
It is a very good hotel for everyone, especially for families. It was our third time to stay in this hotel. We were always pleased with the services and food provided as well as the activities which we enjoyed very much. We will definitely go back again.

Fabio K.
August 19, 2013
Wonderful holidays in Shangri-la.
Good staff,nice pool and wonderful view from the room.

shinyoung K.
South Korea
August 18, 2013
wonderful stay in Shangri-La
hospitality ,beautiful beach, delicious food
I had a great experience in Shangri-La's resort. it was 2nd time for visit. All staffas are amazingly kind and always smile to customers. and breakfast in Tides are very good except some bakery. I don't think the beach is very beautiful but defintely can say it it the most beautiful beach in Cebu. better than other hotels. I highly recommend you to stay Shngri-la in Cebu .

Raquel G.
August 17, 2013
Relaxing, buffet breakfast, nice pools
swimming pools, breakfast, clean room
A bit far from the city, though you can actually spend your time just staying in the hotel. A lot of things to do.. due to limited time I was not able to try their water sports activity. Nice breakfast.

Wendee L.
August 14, 2013
A great hotel, we were spoilt rotten!
hotel surroundings, super friendly staff, great service
We were a group of 6 girls and was greeted by a guest services officer immediately on arrival. Mechelle was very attentive and helpful - she gave us quite a few tips on where to go, etc. The staff were all very friendly and we could not fault any of them. Service was superb, especially the free fresh fruits when lounging by the pool and beach.

August 13, 2013
Good and enjoyable stay
Great and enjoyable stay........................
Great and enjoyable stay..................................................