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Shangri-La's Mactan Resort and Spa Cebu

Punta Engano Road | P.O. Box 86 , Mactan, Mactan Island, Philippines 6015

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Excellent

8.7

based on
1289 reviews

699 reviews in English

Value for Money
7.9
Location
8.6
Staff Performance
8.9
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.4
All reviews (1289)
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Madonnah J. Families with young children Philippines, November 2, 2015
fantastic

view, friendliness of all staff, very good accomodation
10
fantastic
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Charles L. Families with young children Philippines, November 1, 2015
vacation with kids

food, staff, pool
9
it was relaxing
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Neil B. Families with young children Australia, October 31, 2015
Had to cut short the holiday...

The beach, the kids pool area, the breakfast.
7.7
The first room they gave us was a bit ratty and overlooking the garden and above the air-conditioning plant making a full on noise 24/7. I had to get it changed but noticed many rooms were in this position. Luckily they found a much nicer and bigger renovated room, with seas views, which was supposedly the same standard... The resort itself was really nice with big grounds and lots of indoor and outdoor play areas for kids. Not to mention a beautiful private beach. The breakfast was fantastic, although it's the second time I have stayed in this resort and on both occasions the fresh mangoes were sour, which is not what you expect when you visit Cebu.. The buffet dinner was probably good if your Asian, but if you're a westerner you may not find much joy, at least I didn't. After that it was a steak sandwich off the menu. My 2 year old son was not eating properly, since his mom was not preparing his meals. The staff at breakfast were truly fantastic and helpful, and really the best part of the trip. They cooked special food for him as per moms directions and it did help a lot, although it could not see us through the whole day, so it got to be a problem. This was followed by a cough developing and the need to keep him away from the water slide, which would prove difficult, so we ended up having to leave 3 days early. Sadly, no refund but I guess that's the way it is.....
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Alfred N. Couples United States of America, October 24, 2015
Nice setting, great staff, beach was nice

Food
9.3
Short but real nice
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Lori M. Families with older children United States of America, October 22, 2015
Shangri la mactan

Friendly staff, beach, close to airport
8.3
Very nice.
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Jenny I. Groups United States of America, October 17, 2015
Good

Fair enough
9.3
Too expensive
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Riyah V. Couples Philippines, October 16, 2015
Service ok, but rooms are oudated

service, beach
7.3
our stay was ok, during check-in it's just quite slow. only a few employees were attending to check in. the room is small actually.. and the bathroom is small, because if i compare this to shangrila boracay, they have a huge bathroom, bath tub and shower, and T/B is separate. The food during breakfast was great.
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Julie K. Couples United States of America, October 6, 2015
Heaven on earth

Friendly people from the top to the bottom
10
Captivating, enchanting..
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Heekyung S. Families with young children South Korea, October 4, 2015
Its worth to spend money for this resort.

1. Great service. 2. Perfect snorkeling 3. Good food
8.3
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Fung Y. Groups China, October 3, 2015
Very Nice Resort in Cebu

Good Location, Friendly Staff
8.7
Wonderful Stay. Staff is helpful and friendly. We stayed for two nights, wonderful stay.
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Shangri-La’s Mactan Resort and Spa Cebu Mactan IslandShangri-La’s Mactan Resort and Spa Cebu Mactan Island - RestaurantShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Premier RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Panorama SuiteShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Ocean Club LoungeShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Deluxe Sea View RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Food and BeveragesShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Mactan Island - BeachShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SpaShangri-La’s Mactan Resort and Spa Cebu Mactan Island - BallroomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - BallroomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ViewShangri-La’s Mactan Resort and Spa Cebu Mactan Island - RestaurantShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ViewShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Food and BeveragesShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - RestaurantShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Mactan Island - RestaurantShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Mactan Island - GardenShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ViewShangri-La’s Mactan Resort and Spa Cebu Mactan Island - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - View from Panorama SuiteShangri-La’s Mactan Resort and Spa Cebu Mactan Island - InteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - InteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - ExteriorShangri-La’s Mactan Resort and Spa Cebu Mactan Island - Restaurant


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