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Excellent 8.7
Based on 1367 reviews

Recent customer comments

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based on 1367 reviews
  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for money 7.9
  • Food/Dining 8.4
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Mikkel G.
July 17, 2013
Shangri-La Mactan is topnotch for young children
The water slide and Adventure Zone for my four year old; the gardens for my 1 year old toddler
It was wonderful. My wife and I were incredibly happy to see our pre-schooler and toddler enjoy themselves with the big gardens, the water slide for kids, and the Adventure Zone. We also slept very well with the very comfortable bed; the air in the room seemed very clean; and the bathroom amenities were luxurious.

Raymund A.
July 08, 2013
Never fails to impress
great staff, impressive service , decent beach front
its been a few years since our last visit and the Mactan Shangri-La still lived up to my high expectations. The quality of service and the disposition of the staff was simply impressive - going out of their way to delight comes naturally and is the norm. This is world class stuff. Proud to be pinoy!

Chui L.
Hong Kong
July 08, 2013
a very comfortable hotel with good facilities
Comfy hotel with a very good spa, big pool and wonderful beach
I think my stay is wonderful, it is a good hotel with all kind of services that you need. i love the beach very much as the water is clear and there is a lot of fish underwater. You can simply snorkeling at the private beach if you love to watch fish. The Chi Spa is also good though i think it is a bit expensive but the service is good

Generosa L.
United States
July 05, 2013
Very nice hotel with private beach area
Private beach, great scuba diving spots, good food
We enjoyed our stay at the shangri la. It's a little pricey but you do get what you pay for. The only thing I didn't like as much was the constant screaming children. However we were able to find a beach location farther away from the families. So it was a nice and relaxing trip. The scuba diving was great!

Rui S.
July 04, 2013
It is a good memory in my life!
Adventage location,Great food, Fast serveice
The Sheraton Nha Trang Hotel & Spa has a adventage location,transportation is very convenicent for sightseeing and shopping.Moreover the service people are so sensetive and helpful.When our familys had been in stuck,they give us first aid.Otherwise,the breakfast and the dinner are so great.In a word,we have a good memory in your hotel in these days.We would like to come back in the furture.

louis L.
July 02, 2013
Clean hotel with friendly staff
Staff, Beach and swimming pool

Anthony L.
July 01, 2013
it was good
staff, pools and beach

Michael L.
June 27, 2013
5 star service
Facilities, staff and food
We had a great stay and we did an early checkin and was granted by the helpful receptionist. The rooms were very nice and i am very particular with the bathrooms and it was nice. I will be back for sure.

Joseph G.
June 20, 2013
Should have gone here years ago!
Beach, Room, Snorkelling

Jethro G.
United Kingdom
June 19, 2013
convenient location no need to leave hotel
location, breakfast and staff
good enjoyable