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Shangri-La's Mactan Resort and Spa Cebu

Punta Engano Road | P.O. Box 86 , Mactan Island, Cebu, Philippines 6015

Recent customer reviews

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Excellent

8.7

based on 1328 reviews

727 reviews in English

Value for Money
7.9
Location
8.6
Staff Performance
8.9
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.4
All reviews (1328)
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Rico V. Couples Philippines, November 18, 2015
Best Hotel in Cebu

Food, friendly hotel staff, and the beach.
10
Staff were very helpful, polite and assisted in retrieving a lost item for me. Buffet breakfast and dinner were awesome. Beach is great as well. Will come back again.
Kevin J. Groups Philippines, November 15, 2015
Kevins stay at Mactan

Beach, beach, beach
8.7
The resort was amazing! Great food and great staff!
Hui C. Couples Singapore, November 10, 2015
Best hotel in cebu

Location, comfort, clean
8
Great stay with friendly staff and delicious food
Keith H. Couples Canada, November 8, 2015
shangrila experience

food. location and the beach
9
It's pretty good! I think it's the best hotel you can stay in Mactan.
Hubert G. Families with young children Philippines, November 8, 2015
great stay and friendly staff

friendly staff- special mention to Diana from the Ocean Wing front desk and Guia..
10
Madonnah J. Families with young children Philippines, November 2, 2015
fantastic

view, friendliness of all staff, very good accomodation
10
fantastic
Charles L. Families with young children Philippines, November 1, 2015
vacation with kids

food, staff, pool
9
it was relaxing
Neil B. Families with young children Australia, October 31, 2015
Had to cut short the holiday...

The beach, the kids pool area, the breakfast.
7.7
The first room they gave us was a bit ratty and overlooking the garden and above the air-conditioning plant making a full on noise 24/7. I had to get it changed but noticed many rooms were in this position. Luckily they found a much nicer and bigger renovated room, with seas views, which was supposedly the same standard... The resort itself was really nice with big grounds and lots of indoor and outdoor play areas for kids. Not to mention a beautiful private beach. The breakfast was fantastic, although it's the second time I have stayed in this resort and on both occasions the fresh mangoes were sour, which is not what you expect when you visit Cebu.. The buffet dinner was probably good if your Asian, but if you're a westerner you may not find much joy, at least I didn't. After that it was a steak sandwich off the menu. My 2 year old son was not eating properly, since his mom was not preparing his meals. The staff at breakfast were truly fantastic and helpful, and really the best part of the trip. They cooked special food for him as per moms directions and it did help a lot, although it could not see us through the whole day, so it got to be a problem. This was followed by a cough developing and the need to keep him away from the water slide, which would prove difficult, so we ended up having to leave 3 days early. Sadly, no refund but I guess that's the way it is.....
Alfred N. Couples United States of America, October 24, 2015
Nice setting, great staff, beach was nice

Food
9.3
Short but real nice
Lori M. Families with older children United States of America, October 22, 2015
Shangri la mactan

Friendly staff, beach, close to airport
8.3
Very nice.
Previous page 41 - 50 of 727 reviews Next page
Shangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Food and BeveragesShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - ViewShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - ViewShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Cebu - InteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - BallroomShangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - BallroomShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - BeachShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - Food and BeveragesShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - Ocean Club LoungeShangri-La’s Mactan Resort and Spa Cebu Cebu - Food and BeveragesShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - GardenShangri-La’s Mactan Resort and Spa Cebu Cebu - ViewShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - View from Panorama SuiteShangri-La’s Mactan Resort and Spa Cebu Cebu - InteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant


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