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Excellent 8.7
Based on 1335 reviews

Recent customer comments

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Excellent



based on 1335 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.3
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

10 Eun C.
South Korea
August 15, 2015
Excellent stay
Staffs were nice, hotel was so clean, location was wonderful.
Everything was great. I enjoyed alot.

8.3 Narindhon P.
Thailand
August 14, 2015
Huge property with private beach
Nice room, great view, big pool

7.7 Victor T.
Philippines
August 11, 2015
Nice romantic getaway
Big rooms, great service, plenty of things to do
The rooms are nice and big. Very comfortable. My only issue was that the food was a little below what i would expect from a Shangri-La hotel. Had 1 dinner and 2 breakfasts at Tides. The restaurant was nice, but the food was a little bland. Buffet selection was not what i expected.

10 Grisha D.
Philippines
August 10, 2015
Wonderful stay
Room, food and staff

10 MARIA R.
Philippines
August 06, 2015
Great hotel
Fantastic staff, great facilites and really good rooms
I wish I can stay here every weekend! The staff are very skilled and showed happiness in helping.

10 Charles P.
Philippines
August 04, 2015
Shangri-La's Cebu
Location, room, service
Very enjoyable

10 maria H.
United States
August 01, 2015
Fantastic
The best
Very nice

9 johny L.
Singapore
August 01, 2015
a good place for relaxtation
friendly staff.nice surrounding n it well kept too.nice food in theirchinese restaurant
Had a enjoyable stay there.

8.3 Anthony R.
United Kingdom
July 20, 2015
Lots of activities
There was plenty to do and the staff were very friendly. We had an Ocean Wing Executive room on the 8th floor which had a lovely view although the room itself was slightly tired.

9.3 lu W.
China
July 18, 2015
My son loves it very much
service,beautiful