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Excellent 8.7
Based on 1367 reviews

Recent customer comments

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Excellent



based on 1367 reviews
  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for money 7.9
  • Food/Dining 8.4

Susan V.
Philippines
September 25, 2015
We had fun bonding our children
Excellent WIFI connection. Very nice and clean place. Excellent staff and service.
We had memorable stay. Our bonding was great and everyone enjoyed much. Need to come back to experience other sea sport activities.

Rui C.
Portugal
September 10, 2015
Great fro Romantic weekend
Staff - Facilities - Food
Great for a romantic get away. Staff so friendly and welcoming. Looking forward to going back again.

Delfin C.
Philippines
August 24, 2015
Luexurious Beach Vacation
Service, Greenery, Facilities
More than the room and the facilities which were great, what defines Shangrila Mactan is the great service that we got. All the service attendants were helpful, articulate, and intelligent. The emphasis was making sure that the guests were at ease.....of course this helps justify the price of about US$500 for the Ocean Wing room which was a bit underwhelming for me, but this resort is all about the wide expanse of beach and the swimming pools. Little things count a lot, and this place abounds with it: fruits for free, iced towels creatively packaged and offered to over-heated guests, flowing "showers" that just out of crevices on the beach.....lovely!

Eun C.
South Korea
August 15, 2015
Excellent stay
Staffs were nice, hotel was so clean, location was wonderful.
Everything was great. I enjoyed alot.

Narindhon P.
Thailand
August 14, 2015
Huge property with private beach
Nice room, great view, big pool

Victor T.
Philippines
August 11, 2015
Nice romantic getaway
Big rooms, great service, plenty of things to do
The rooms are nice and big. Very comfortable. My only issue was that the food was a little below what i would expect from a Shangri-La hotel. Had 1 dinner and 2 breakfasts at Tides. The restaurant was nice, but the food was a little bland. Buffet selection was not what i expected.

Grisha D.
Philippines
August 10, 2015
Wonderful stay
Room, food and staff

MARIA R.
Philippines
August 06, 2015
Great hotel
Fantastic staff, great facilites and really good rooms
I wish I can stay here every weekend! The staff are very skilled and showed happiness in helping.

Charles P.
Philippines
August 04, 2015
Shangri-La's Cebu
Location, room, service
Very enjoyable

maria H.
United States
August 01, 2015
Fantastic
The best
Very nice