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Shangri-La's Mactan Resort and Spa Cebu

Punta Engano Road | P.O. Box 86 , Mactan Island, Cebu, Philippines 6015

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Excellent

8.7

based on 1324 reviews

723 reviews in English

Value for Money
7.9
Location
8.6
Staff Performance
8.9
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.4
All reviews (1324)
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Oliver B. Couples Germany, May 3, 2016
Nice 5 star family resort
5.3
All Shangri La standard
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Michelle N. Families with young children Philippines, May 1, 2016
Shangri la
6
A bit smelly of gas on the 8th floor, the corridor smelled cooked food. The bathroom smell was also not good. I did not smell the signature scent of shangri la as expected. But our stay was great and memorable. Twas really breath taking...
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Vilma D. Families with older children Philippines, April 29, 2016
Great!
6.3
Perfect vacation!
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Saet B. Solo travelers South Korea, April 27, 2016
good
4.7
goooood
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Herman E. Families with young children Philippines, April 23, 2016
awesome time
6
Very nice rooms and facilities
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Eliza L. Families with older children Philippines, April 17, 2016
Shangrila Mactan a Paradise
6.7
Beautiful setting. Lots of activities for everyone and for all ages to indulge in. Plenty of swimming by the beach and/or in the swimming pools. Multiple restaurants to fill your gastronomic desire. Fast, friendly, efficient service from the staff. All these factors make for a wonderful, fun and exciting vacation.
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Marnie V. Families with older children United Arab Emirates, April 6, 2016
Will definitely come back
6.3
Best experience so far.
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Ryan F. Families with young children Philippines, April 3, 2016
great hotel but far from city especially with traf
4
shuttle service staff were awful.. i opted to call uber taxi instead..
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Peter S. Couples Germany, April 2, 2016
Very good Hotel, with improvement potential
6.3
Very good Shangri-La Hotel. Beach is better than in Boracay, but way too less beach chairs. If you don't reserve one early in the morning you have no chance. We had the a OceanClub room, very friendly (but not enough) staff. One of the poorest Clubroom experiences so far. completely overbooked, sometimes hardly find a place. Extremely small snack selection. Afternoon only (very sweet) cake, peanuts and crackers. No sandwich or something similar. Maybe we were spoiled by the club at the Sofitel Plaza in Manila, which were wirliche 5 Stars. This one deserves more than 4 stars. The staff are, however, put a lot effort to make the stay at the club a bit more enjoyable. But here is probably very saved by management. Even beer is only available from 5pm to 7pm. The selection at cocktail time is very small, 3 to 4 snacks, but mostly fried. The best is still the sushi, but here are only 4 pieces rausgestellt (for up to 50 guests in the club). The dive center is well equipped and certainly well suited for courses. Songs will always stay the same 3 dive sites approached (the 3 closest are), so it is very boring.
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Yoko M. Couples Philippines, March 14, 2016
Extra ordinary
6.3
enjoyed the beach and the pools. the beach is superb! would suggest if guest will book the ocean wing rooms. esp the ocean club because we really enjoyed the lounge. free food and drinks. the view from our room was okay. we actually requested to be transferred but unfortunately there were no available rooms with a better view. free breakfast was really good. enjoyed the desserts. overall it was an excellent stay. would visit again soon :)
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