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Shangri-La's Mactan Resort and Spa Cebu

Punta Engano Road | P.O. Box 86 , Mactan Island, Cebu, Philippines 6015

Recent customer reviews

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Excellent

8.6

based on 532 reviews

723 reviews in English

Value for Money
7.8
Location
8.7
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.0
Food/Dining
8.3
Couples (532)
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Oliver B. Couples Germany, May 3, 2016
Nice 5 star family resort
5.3
All Shangri La standard
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Peter S. Couples Germany, April 2, 2016
Very good Hotel, with improvement potential
6.3
Very good Shangri-La Hotel. Beach is better than in Boracay, but way too less beach chairs. If you don't reserve one early in the morning you have no chance. We had the a OceanClub room, very friendly (but not enough) staff. One of the poorest Clubroom experiences so far. completely overbooked, sometimes hardly find a place. Extremely small snack selection. Afternoon only (very sweet) cake, peanuts and crackers. No sandwich or something similar. Maybe we were spoiled by the club at the Sofitel Plaza in Manila, which were wirliche 5 Stars. This one deserves more than 4 stars. The staff are, however, put a lot effort to make the stay at the club a bit more enjoyable. But here is probably very saved by management. Even beer is only available from 5pm to 7pm. The selection at cocktail time is very small, 3 to 4 snacks, but mostly fried. The best is still the sushi, but here are only 4 pieces rausgestellt (for up to 50 guests in the club). The dive center is well equipped and certainly well suited for courses. Songs will always stay the same 3 dive sites approached (the 3 closest are), so it is very boring.
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Yoko M. Couples Philippines, March 14, 2016
Extra ordinary
6.3
enjoyed the beach and the pools. the beach is superb! would suggest if guest will book the ocean wing rooms. esp the ocean club because we really enjoyed the lounge. free food and drinks. the view from our room was okay. we actually requested to be transferred but unfortunately there were no available rooms with a better view. free breakfast was really good. enjoyed the desserts. overall it was an excellent stay. would visit again soon :)
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Yoko M. Couples Philippines, March 14, 2016
Extra ordinary
6.3
enjoyed the beach and the pools. the beach is superb! would suggest if guest will book the ocean wing rooms. esp the ocean club because we really enjoyed the lounge. free food and drinks. the view from our room was okay. we actually requested to be transferred but unfortunately there were no available rooms with a better view. free breakfast was really good. enjoyed the desserts. overall it was an excellent stay. would visit again soon :)
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Mun C. Couples Singapore, March 6, 2016
Beautiful vacation.

Everything
9.7
Perfect vacation spot. You can find almost everything within the resort. Staff are always attentive to your needs. Must visit resort.
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Gregory R. Couples Australia, March 6, 2016
Best in Local Class

Comfortable rooms and facilities. Good range of activities. location with great natural beauty.
9
It is beginning to look a bit old. Contact with local community is nearly impossible, just like Thailand. But it is the best coastal resort by far in the lapu lapu/Mactan area. Places like Plantation are embarrassing dumps and are nowhere near this standard..
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Daniel S. Couples United States of America, February 23, 2016
Weekend away

Staff, pool / beach & breakfast buffet
9
Awesome and relaxing!
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Jesus D. Couples Philippines, February 1, 2016
Great for couples getaway
6.7
Enjoyed all what the resort has to offer
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Jason L. Couples Canada, January 31, 2016
Everything you would expect from Shangri-La
6.7
This was our first stay at a Shangri-La and it was worth it. Everything about the resort was beautiful and well maintained. Service was above and beyond with people escorting you when asking for directions rather than explaining. Food and drinks weren't as expensive as I thought they might be.
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Kazunari K. Couples United States of America, January 13, 2016
Beautiful private beach, perfect for snorkeling.

Private beach, location, main pool
9.3
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Shangri-La’s Mactan Resort and Spa Cebu CebuShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Premier RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - Panorama SuiteShangri-La’s Mactan Resort and Spa Cebu Cebu - Ocean Club LoungeShangri-La’s Mactan Resort and Spa Cebu Cebu - Deluxe Sea View RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Food and BeveragesShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - BeachShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - BallroomShangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - BallroomShangri-La’s Mactan Resort and Spa Cebu Cebu - ViewShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - ViewShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - Guest RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - Food and BeveragesShangri-La’s Mactan Resort and Spa Cebu Cebu - Meeting RoomShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - Swimming PoolShangri-La’s Mactan Resort and Spa Cebu Cebu - GardenShangri-La’s Mactan Resort and Spa Cebu Cebu - ViewShangri-La’s Mactan Resort and Spa Cebu Cebu - SurroundingsShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - View from Panorama SuiteShangri-La’s Mactan Resort and Spa Cebu Cebu - InteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - InteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - ExteriorShangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant


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