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Customers like this hotel for:
    Nearest transport:
  • Batu Feringghi (0.7 Km / 9 min walk)
    Area recommended for:
  • restaurants
  • beaches
  • family fun
    Distance to airport:
  • Penang International Airport (20.2 Km)
    Customer comments:
  • "Beautiful pool and garden area", "Excellent food", "Very nice rooms"
    Top nearby attractions:
  • Batu Ferringhi Sidewalk Bazaar (0.7 Km / 9 min walk)
  • Batu Feringghi Night Market (0.8 Km / 10 min walk)
  • Tropical Spice Garden (3.2 Km)
  • Tanjung Bungah Beach (3.8 Km)

Note: Distances are measured as a straight line.

Shangri-La's Rasa Sayang Resort and Spa Penang

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia 11100 (Show on map)

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Features of Shangri-La's Rasa Sayang Resort and Spa Penang

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • golf course (on site)
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese
  • Malay
  • Tamil

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Resort Description
Shangri-La's Rasa Sayang Resort and Spa Penang is located beside the calm waters of the renowned Batu Feringgi Beach, offering...see more Shangri-La's Rasa Sayang Resort and Spa Penang is located beside the calm waters of the renowned Batu Feringgi Beach, offering vacationers a luxurious retreat into true Malaysian style. The location allows convenient access to the beach. Also easily accessible is the Batu Feringgi sidewalk bazaar and Batu Feringgi night market, both only a 10-minute walk away. All rooms and suites are decorated in a traditional Minangkabau style with extensive use of carved wood, traditional textures, and colorful fabric. As for dining, there are a total of five in-house restaurants serving cuisines from around the world, including a hip and trendy interactive lounge. An on-site golf course, pools, and tennis courts add plenty of recreational options for guests looking to stay active.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (686)

Business travelers (19)

Couples (330)

Solo travelers (36)

Families with young children (179)

Families with older children (71)

Groups (51)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (686)
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mohd M. Couples
Malaysia, November 27, 2015
The best honeymoon trip and worth wvery penny

The room,food and staf
Very excellent ang enjoyful trip. The staffs were very friendly,helpful and polite. The services,food and room- 5stars level. we will come again to this place again nxt time!!!
Henry H. Couples
United Kingdom, November 24, 2015
Traditional Shangri-La Standard

Excellent staff, superb grounds,good dining
Was last there 25 years ago. Penang has changed but the Shang has to be the best accommodation in town. Expensive, but worth it.
Shin H. Families with young children
Malaysia, November 16, 2015
A Nice Getaway

The staffs are friendly and courteous. The room is comfy.
I would definitely come back again. Everything was good. The children enjoyed themselves. It would be better if the hotel has more water play facilities for kids.
GARY L. Couples
Malaysia, November 16, 2015
Okay but didn't wow us

One of the best in Batu Feringgi. Spacious and has private beach.
Was okay - we were welcomed with a piece of cake and a bottle of Shiraz for our 2yrs anniversary. Other than that, service was just average. Didn't have the personal touch and no wow factor. Didn't like the combined 2 twin sized bed, with a slight gap in between. Feeling detached from my husband. : )
Titania N. Couples
Hong Kong, November 16, 2015
Luxury resort with great service; value for money

All staff are well trained and friendly; good selection of breakfast; priviledges at Rasa Wing
Excellent and memorable
Daiye Z. Families with young children
Netherlands, November 16, 2015
Excellent hotel

Facility, Customer service, cleaness
It was a great long weekend with our 4 years old. The hotel upgraded us to the private garden room. The room is very spacious and we loved the garden. The staff in the hotel are very helpful and friendly. The breakfast was excellent. We enjoyed the pool! I have always enjoyed our stays in Shangri-la around the world and this one totally exceeded our expectations again!
Rhey S. Couples
Philippines, October 26, 2015
The best holiday in Penang

Location. Food and service. Room
Location: It is strategic. It's the dead end so no or few people walk the front shore. Plus, they have a free shuttle from Georgetown ( Hotel Jen) to the Shangri-la Resorts. It is very convenient. Service: Personally, it was what I have expected from Shangri-la. It was flawless. The staffs were very accommodating and concerned about the guests' needs. Chloe, who welcomed us, gave us a tour and quick orientation of the hotel. Dining: Pary, Revathy and Fatimah were very attentive of our breakfast experience at Feringgi Grill. They showed the five star courtesy. They were very polite and made it sure we were satisfied of our food. Afternoon Tea and Pre-dinner: These were exclusively for the Rasa Wing guests. May and Dan were very gracious to accommodate us. The atmosphere was really like of a family. Every guest wasn't left out. I'm sure, they were satisfied, too. Room: Since this was our last stop from our SG-KL-Malacca-Penang trip, we decided to book for a luxury hotel as a great finale. And we were happy we did because the room was excellent. We had a direct access to the Garden Wing pool. We had our bath tub. The room was so spacious. The premium sheets and bed were the highlight. Had the best slumber ever! One of my best experiences to date. Would highly recommend to my friends and love to come back here for a short holiday again.
Chong K. Business travelers
Malaysia, October 29, 2015
Nice Resort

Large pools, beach front and nice gardening
The room was clean. I would prefer the floor to be carpeted instead of ceramic tiles.
Lorraine P. Couples
United Kingdom, October 26, 2015
Great short break

Staff, cocktail hour, comfort of room
Tan H. Business travelers
Singapore, October 17, 2015
too expensive


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