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Shangri-La's Rasa Sentosa Resort & Spa

101 Siloso Road, Sentosa, Singapore (Show on map)

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Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Hotel Facade Night Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Hotel arial view Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Pool view Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Tree house play zone Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Siloso Ballroom Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Sunset solemisation by the sea Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Boardroom Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Garden surrounding Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Kid’s Pool Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Silver Shell Cafe Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Beach activity Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Craft Zone Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Cool Zone Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Chi Spa Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Gym Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Pavillion Ballroom
Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Children slide Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Koi Pool Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Flying Trapize Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Atmosphere by the sea Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Pavillion Ballroom Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Sunday party by the sea Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Evening exterior Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Casserole delicacies Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Silver Shell Cafe Alfresco Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Superior Hillview Deluxe Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Deluxe Seaview Room Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Deluxe Pool view Room
Area: Sentosa Number of Rooms: 454
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
2169 reviews

Value for Money
7.7
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (2169)
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Fong P. Couples Hong Kong, May 2, 2013
Disapointed

Beach, pool, watersport
5.7
1. During arrival, no one attend to us and help us with the bags even they were not busy. Your staff came after he saw my husband and the taxi driver moved the bags to the floor. I think he simply did not want to help. 2. We arrived at about 12:45 which was much earlier that your check in time. Your staff spent about 15 mins to try to do a early check in for us, though we did not ask for However, after that 15 mins he told us that no room can be arranged at the moment, but room should be ready within a hour and he would give us a call. We decided to spend the hour somewhere nearby in your hotel though we actually planned activities elsewhere. after an hour we didnt received any call, so later we decided to check with the reception again. It was almost 14:30, very close to your official check in time of 15:00. Another staff attended to us and said the room was not ready yet. We saw other guests got their room and asked why others could get their room. That lady simply told us that everyone was in a queue and we have to wait and she could only get us our room on 15:00, her attitude was impatient. We can understand early check in may not be guarantee but strongly feel that we wasted an hour for waiting. 3. I have to get some stuff from my bags which kept with the hotel before going out. I showed the card to the staff and he didn't look at it at all and said I can just get my bag myself. I strongly feel there was some security problems for the guests bags if they handled it this way. 4.We saw the and suddenly 2 cockroaches came out when we opened the box of welcome gift (Nyonya desserts, disgusting. 5. We wanna use the slippers but found the beach slippers were dirty, clearly used by someone else without cleaning, and there were no indoor slippers. 6. We planned to play Kayak in the morning as it is cooler. However the morning we checked out, the tide was too low and we cannot play it and staff told us actually the water sport can only be played in the
Joey S. Families with young children Malaysia, May 2, 2013
awesome

great food, service and clean environment
6.7
it was great!check in was fast! we ordered room service and it was great!they even provide a table!as if we were dining in the restaurants! =) my son had a fall and i informed the staff, they sent up a team and help to disinfect my son and apply handy plast! *thumbs up* great service!
Cheung Y. Couples Hong Kong, May 1, 2013
Very nice and relaxing hotel

Great buffet breakfast, relaxing environment and good customer service
8
This is a very nice hotel that I highly recommend. It located next the beach and have a very nice pool. The buffet breakfast with the peacock and lizard is very interesting!
Angelina L. Families with young children Singapore, May 1, 2013
Great staycation for family with young children

Great pill
9
Richard Y. Families with young children Singapore, May 1, 2013
Great place for families with young kids

Location where is beside the beach, activities for kids and good food
7.7
Halimah H. Couples Singapore, May 1, 2013
Sweetest moments.

The perfect getaway place without having to travel out of Singapore.
9.3
I spent my 21st birthday here a few years back and it was awesome. So I decided to revisit and have a staycation with my boyfriend here on his birthday and I enjoyed every single moment of it. A really great place for long romantic walks at the beach late at night.
Shrawan S. Couples India, April 30, 2013
Peaceful Staycation

Service, Location, Food
8.7
Caroline R. Groups Australia, April 30, 2013
Great resort

Lots of activities, great bar and great dinning
7.3
Enjoyed it, very relaxing and great food.. Staff were nice
Chantelle C. Families with young children Canada, April 29, 2013
Only worth it for kids

Kids pool and activities, the beach
5.7
Hotel is tired. Service in the restaurants is poor, food average for price.
Danielle B. Solo travelers United States of America, April 29, 2013
The hotel shows its age, but it's nice.

pool, sea view, shuttle service
7
The hotel was clean, the staff was friendly and the food was good. But the hotel was not as superb as the Shangri-La's other locations -- it's just showing its age a bit. If you're traveling with family, it's a great option as there are a lot of activities for children.

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Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Arial viewShangri-La’s Rasa Sentosa Resort & Spa Singapore - Hotel Facade NightShangri-La’s Rasa Sentosa Resort & Spa Singapore - Hotel arial viewShangri-La’s Rasa Sentosa Resort & Spa Singapore - Pool viewShangri-La’s Rasa Sentosa Resort & Spa Singapore - Tree house play zone Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Siloso BallroomShangri-La’s Rasa Sentosa Resort & Spa Singapore - Sunset solemisation by the seaShangri-La’s Rasa Sentosa Resort & Spa Singapore - BoardroomShangri-La’s Rasa Sentosa Resort & Spa Singapore - Garden surroundingShangri-La’s Rasa Sentosa Resort & Spa Singapore - Kid’s PoolShangri-La’s Rasa Sentosa Resort & Spa Singapore - Silver Shell CafeShangri-La’s Rasa Sentosa Resort & Spa Singapore - Beach activityShangri-La’s Rasa Sentosa Resort & Spa Singapore - Craft ZoneShangri-La’s Rasa Sentosa Resort & Spa Singapore - Cool Zone Shangri-La’s Rasa Sentosa Resort & Spa Singapore - Chi SpaShangri-La’s Rasa Sentosa Resort & Spa Singapore - GymShangri-La’s Rasa Sentosa Resort & Spa Singapore - Pavillion BallroomShangri-La’s Rasa Sentosa Resort & Spa Singapore - Children slideShangri-La’s Rasa Sentosa Resort & Spa Singapore - Koi PoolShangri-La’s Rasa Sentosa Resort & Spa Singapore - Flying TrapizeShangri-La’s Rasa Sentosa Resort & Spa Singapore - Atmosphere by the seaShangri-La’s Rasa Sentosa Resort & Spa Singapore - Pavillion BallroomShangri-La’s Rasa Sentosa Resort & Spa Singapore - Sunday party by the seaShangri-La’s Rasa Sentosa Resort & Spa Singapore - Evening exteriorShangri-La’s Rasa Sentosa Resort & Spa Singapore - Casserole delicaciesShangri-La’s Rasa Sentosa Resort & Spa Singapore - Silver Shell Cafe AlfrescoShangri-La’s Rasa Sentosa Resort & Spa Singapore - Superior Hillview DeluxeShangri-La’s Rasa Sentosa Resort & Spa Singapore - Deluxe Seaview RoomShangri-La’s Rasa Sentosa Resort & Spa Singapore - Deluxe Pool view RoomShangri-La’s Rasa Sentosa Resort & Spa Singapore - Panoramic Seaview Room

Customer Reviews - Shangri-La's Rasa Sentosa Resort & Spa, Singapore

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