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Customers like this hotel for:
    Area recommended for:
  • sightseeing
  • beaches
    Distance to airport:
  • Kota Kinabalu International Airport (1.7 Km / 21 min walk)
    Customer comments:
  • "Friendly helpful staff", "Location by the beach", "Nice pool", "Numerous activities"
    Top nearby attractions:
  • Kinabalu Golf Course (0.7 Km / 9 min walk)
  • Sutera Harbour Golf Club (1.8 Km / 22 min walk)
  • State Mosque (2.8 Km)
  • Sabah State Museum (3.3 Km)

Note: Distances are measured as a straight line.

Shangri-La's Tanjung Aru Resort & Spa

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia 88100 (Show on map)

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"Hotel compound is tremendously huge. My kids loves the..."

Chris, Malaysia November 10, 2015

Features of Shangri-La's Tanjung Aru Resort & Spa

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • children's playground
  • fishing
  • fitness center
  • garden
  • golf course (on site)
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts
  • water sports (motorized)
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Malay

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Resort Description
Set in 25 acres of award-winning gardens along the sweeping bay, Shangri-La's Tanjung Aru Resort & Spa beautifully overlooks...see more Set in 25 acres of award-winning gardens along the sweeping bay, Shangri-La's Tanjung Aru Resort & Spa beautifully overlooks the islands of Tunku Abdul Rahman National Park, creating a perfect end to any day. Just 10 minutes away from Kota Kinabalu International Airport, this 5-star property is a great place to relax with recently renovated modern rooms which clearly capture the view of the mountain or stunning South China Sea. Also featuring a magnificent pool, Jacuzzi beds, and infinity section, you can visit the iconic Sunset Bar for refreshing drinks. For the little ones, the hotel has a water play area and waterslides to make their trip and enjoyable one. Finally, you should not miss out on the various cuisines ranging from Asian to international favorites, and end it all by opting for a revitalizing time at the award winning CHI, The Spa. Exclusively owned and operated by Shangri-La's Tanjung Aru Resort & Spa, STAR Marina is a recreational facility providing professional water sport services, boating and cruise facilities, and a learning facility for dive enthusiasts. The facility consists of an exclusive private jetty, a boat yard for repairs and maintenance, a boat ramp, water sports atrium and dive center offering a variety of dive certification classes, facilities, and equipment.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1906)

Business travelers (46)

Couples (706)

Solo travelers (201)

Families with young children (589)

Families with older children (228)

Groups (136)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1906)
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NIZAM M. Families with young children
Malaysia, November 29, 2015
Nice view & confortable

Food & views
Memorable and enjoy
PEI C. Families with young children
Malaysia, November 18, 2015
Great holiday!

Nice pool, great view, good rooms
It was good! Definitely will be back. Thanks!
Chris W. Families with young children
Malaysia, November 11, 2015
Unforgettable vacation with family

Hotel compound is tremendously huge. My kids loves the water slides and they swam all day long. Love the swimming pool and the view of the ocean from there. Coco Joe signature 3 seafood is awesome!
Overall a great experience. Kids and wife love it. Supposed to go to town for seafood but we ended up enjoying the hotel facilities. The pool, beach, kids zone, spa, jacuzzi, steam bath and Sauna made our stay an enjoyable experience. We checked out on the fourth day but very disappointed with the duty manager who did not grant our wish to acces the club lounge while waiting for our flight in the evening. We spent so much money including the Star Marina and we didn't acces the lounge when we arrive. He could have been more lenient and accommodative for the small request despite of the strict rules. His face doesn't seems friendly and don't like the tone of his voice. He is the one that made us feel uncomfortable and don't think will return to this hotel next trip. He said will charge RM150 per head (5 of us) which I think is stupid. Eventually I spent the money RM150 at Tatu Coffee House for an evening snack which is more value for money. People like him that will spoil any dream holidays he could have been more polite and greet us with smiling face. The receiptionist girls are all ok, love their smiles. Anyway the hotel is rated 5 star if not for this kind of individual.
stewart M. Families with young children
United Kingdom, November 10, 2015
another great stay

club lounge: kids club: staff
Couldn't ask for more. The ckub rooms are great value, easily fits family of 4, and 4 hours of club longe access? Sent nply brilliant.
JOSHUANIKA J. Families with older children
Brunei Darussalam, November 12, 2015
Relaxing family stay

Ambience, facilities and service.
Very relaxing and fantastic amenities. Great gym and pool. Lots of added value with free activities, free wifi and the complimentary evening light snacks and refreshments at the Kinabalu Lounge. The breakfast buffet selection could be improved though.
David T. Families with young children
Singapore, November 04, 2015
Best Stay!

Swimming Pool Experience. SeaView Room. Friendliness Of Resort Staff.
It was a great experience staying in TAH, Shangri-La. The swimming pool area was definitely a good place for families with slides and even with the games provided. Staff were friendly, breakfast was great, nearby area (10-15mins walk) to some seafood shops. Of course, not as clean and good a catch as some other restaurants like WELCOME SEAFOOD. I managed to catch rainbows, thunders and storms from my room view (Level 5, Kinabalu Wing). Love it!
frederick E. Couples
Philippines, November 08, 2015
Views of a Hotel Resirt for Vacation

1. Resort Ambiance 2. Facilities and activities specially wifi 3. Concierge very helpful spcecially James
Food was lousy. You have to change your cooks. Everything was excellent but the food.
bruno L. Families with older children
France, November 04, 2015
A great place to stay in KK

best 3 things: location / service / facilities for kids
Great stay - we enjoyed the great location and the view at sea from our rooms, the breakfast buffet, the pools and the slides for the kids, the water activities proposed, the easy shuttles to the island, and the great staff.
sunghye K. Groups
South Korea, October 26, 2015
Great place with great sunset view

Facilities, foods, ocean veiw
I strongly recommend Tanjung Aru Resort. It was one of best resorts ever. Nice facilities, clean room, kind staff, fine dining & wonderful sunset view. Good place for all kind of trips!
Martin B. Families with young children
United Kingdom, October 23, 2015
Comfortable, but not luxurious

Water slides for kids, pool area and staff
Using the word 'luxury' to describe our room according to the website was far too strong. The place, i.e. corridors and rooms are in urgent need of a refurbishment. However, the hotel did lay on every night between 16:30 and 18:30 free nibbles and free alcohol on the sixth level. We did not like the fact that every morning at breakfast whole families were on their mobile phones. We ate at Peppino's Italian restaurant and found the pizza to be second rate. The pizza was lacking taste and a good part of it was made up of the crust. All in all, disappointing.

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