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More about this hotel:
    Area recommended for:
  • sightseeing
  • beaches
    Distance to airport:
  • Kota Kinabalu International Airport (1.8 Km / 22 min walk)
    Customer comments:
  • "Friendly helpful staff", "Location by the beach", "Nice pool", "Numerous activities"
    Top nearby attractions:
  • Kinabalu Golf Course (0.7 Km / 9 min walk)
  • Sutera Harbour Golf Club (1.8 Km / 22 min walk)
  • State Mosque (2.8 Km)
  • Sabah State Museum (3.3 Km)

Note: Distances are measured as a straight line.

Shangri-La's Tanjung Aru Resort & Spa

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia 88100

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Features of Shangri-La's Tanjung Aru Resort & Spa


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • children's playground
  • fishing
  • fitness center
  • garden
  • golf course (on site)
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts
  • water sports (motorized)
  • water sports (non-motorized)

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Malay

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Resort Description
Set in 25 acres of award-winning gardens along the sweeping bay, Shangri-La's Tanjung Aru Resort & Spa beautifully overlooks...see more Set in 25 acres of award-winning gardens along the sweeping bay, Shangri-La's Tanjung Aru Resort & Spa beautifully overlooks the islands of Tunku Abdul Rahman National Park, creating a perfect end to any day. Just 10 minutes away from Kota Kinabalu International Airport, this 5-star property is a great place to relax with recently renovated modern rooms which clearly capture the view of the mountain or stunning South China Sea. Also featuring a magnificent pool, Jacuzzi beds, and infinity section, you can visit the iconic Sunset Bar for refreshing drinks. For the little ones, the hotel has a water play area and waterslides to make their trip and enjoyable one. Finally, you should not miss out on the various cuisines ranging from Asian to international favorites, and end it all by opting for a revitalizing time at the award winning CHI, The Spa. Exclusively owned and operated by Shangri-La's Tanjung Aru Resort & Spa, STAR Marina is a recreational facility providing professional water sport services, boating and cruise facilities, and a learning facility for dive enthusiasts. The facility consists of an exclusive private jetty, a boat yard for repairs and maintenance, a boat ramp, water sports atrium and dive center offering a variety of dive certification classes, facilities, and equipment.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1943)

Business travelers (47)

Couples (720)

Solo travelers (205)

Families with young children (602)

Families with older children (232)

Groups (137)

Excellent
8.6
Value for Money
7.8
Location
8.6
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.0
All reviews (1943)
Sort by:
cheong C. Couples
Singapore, January 14, 2016
It's a good resort hotel

Sunset bar.
7.3
Above average. Staff in the dining areas can be more friendly and should be more concise and give way to guests with plates of food in their hands.
Graham M. Couples
United Kingdom, January 06, 2016
3 day break

facilities, staff,location
9
I enjoyed every minute of being there,i thought the rooms could do with a little overhaul nothing serious, in saying this the bathroom / washroom was first class. maybe nicer furniture to add a little sparkle to the room but otherwise it was fantastic,including food.
Ming L. Couples
Hong Kong, January 07, 2016
Superior but also expensive

the wonderful sunset, hotel facilities and breakfast
7.7
First of all i need to say it's wonderful facilities and environment in this hotel i have ever gone. it's really 5 star resort and it provided you a excellent experience when you enjoy their leisure facilities for free( most of all). Secondly, the sunset bar is the beautiful place to see the sunset view everyday and the staff there was very nice and answer your inquiry with smile (exculde the front desk staff). Unfortunately, this resort didnt provide free shuttle service and just arrange taxi service for you withh RM30 each time. To be conculed, it's wonderful experience but not worth for this price especially your travel budget is limited.
Petra H. Families with young children
Czech Republic, January 04, 2016
Great in hospitality

Hospitality, kids pool & slides, breakfast
8.7
We enjoyed our stay in this hotel. Staff was very pleasant. Our kids were 100% satisfied with their great wet play area with slides. The only negative point of this hotel might be the very small beach.
Heath I. Families with older children
United Kingdom, January 05, 2016
Not what I expected

The Gym and the Pool
5.3
Very disappointed, as I reserved a suit with a sea view, and only got a ground level with a tree view, asked to change rooms which was not possible, asked them to check their other hotel, got no response. The staff are in a perpetual state of confusion and chaos. Sat down for the buffet after selecting my food, and was then informed that the buffet was finished, which was on Christmas Day, so I couldn't ear the Christmas dinner that I had obtained. Resort was too busy and is more orientated to families with small children, so very noisy, no available sun beds, and not very relaxing....not a 5 star experience, not a true Shangri La.....also very disappointed with Agoda as the room was misrepresented as ocean view, but was actually a no view, and we paid top buck!
Ken T. Couples
Netherlands, January 06, 2016
Excellent hotel, but the food is so-so

Location, pools, chi massage
8
The hotel is very nice, the location is second to none in KK, would stay again, however I would skip the hotel food.
Akhil C. Families with young children
India, January 03, 2016
New Year Holiday

Beautiful location and views, spa and dining
9.7
We had a infant and travelled with some friends. Pleasant and responsive staff. Excellent in room dining. Clean premises. Very happy with stay overall
Rebecca V. Couples
Australia, January 02, 2016
Great hotel but staff unattentive

Love the view in the morning and comfy living area
7
It was great to come back and stay at Shangri La for the second time. Would definitely come back for a third however customer service is a little slow but the view was amazing.
Christophe B. Families with young children
France, December 26, 2015
Perfect holiday resort for a family

the outdoor facilities and excursions, the food, places of interest in KK
8.3
Excellent; the hotel is a little old but the service is excellent and the facilities very comprehensive indeed; a very relaxing and enjoyable place for a holiday for all ages
pei Q. Families with young children
Singapore, December 16, 2015
What I like about shangri-la at tanjung aru

A. Water pool and facilities for children B. Club lounge food C. Star marina facilities to the island
9.7
Good. Enjoy the trip to the island and kids like the pool facilities.

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