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Shangri-La's Tanjung Aru Resort & Spa

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia 88100 (Show on map)

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Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Mountain View Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Mountain View Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Seaview Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Seaview Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Seaview Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Seaview Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Club Executive Seaview Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Deluxe Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Deluxe Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Executive Seaview Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Wing Presidential Seaview Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Wing Presidential Seaview Suite (Living Room) Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Bathroom Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Bathroom Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Executive Lounge Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Executive Lounge
Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Spa Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Spa Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Spa Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Gym Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kid’s club outdoor activity Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kid’s club cookies activity Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Waterpark Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Swimming Pool Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Swimming Pool Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Yoga Sunset Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Shang Palace Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Food and Beverages
Area: Tanjung Aru Number of Rooms: 492
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
1693 reviews

Value for Money
7.8
Location
8.6
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.0
Food/Dining
8.3
All reviews (1693)
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Yeo S. Families with young children Brunei Darussalam, July 3, 2014
Clean and comfort

Cleanliness for hotel, room and staff politeness,
9.3
Great hotel - live up to the 5stars expectation. Checking in was smooth. We loved our stay at the hotel, had a wonderful time with the water slides. The room was spacious and clean.
Suet L. Families with young children Hong Kong, July 1, 2014
Great hotel, reasonably priced

Club lounge access Tanjung deluxe suite is spacious Good views
6
The water at water slides and big bucket seems not as clean and clear as that at the main pools. Some ppl wearing slippers and stepped into the water area there. Some guests wearing shoes and not with their swimsuits are taking photos and talking too loudly at the poolside regardless of the other guests enjoying the calmness of sunbathing. They stepped into pools with shoes on which is disgusting.
Carl K. Couples Hong Kong, July 1, 2014
Great location, pleasant atmosphere, nice sunset

Close to airport, clean resort, excellent bar
8
Nice resort, very clean, food was good but limited selection. Check in took a bit long as there was no waiting line and everyone just went to the counter. Room was nice with great A/C, but shower head broken, and bathroom door can't be opened from inside. Nice ocean view overlooking golf area. Pool is nice, but crowded at times so better go early to save a seat. Good food, but if you stay long then not too much selection. Breakfast buffet is very crowded, go early or late. Lots of water activities to do but pay extra. Not much to do in the city though. The bar is great overlooking sunset, drinks is just okay. Overall we enjoyed this resort.
Wenxi L. Groups China, July 1, 2014
Not worth it

swimming pool, beach, natural scenery
5.3
Too expensive comparing with the old condition of the hotel.
Shuk F. Solo travelers Hong Kong, July 1, 2014
Poor Room Arrangement

Nice environment and facilities
5.3
Experienced poor room arrangement, we had been waiting for a room few hours, and got the wrong type room, then had to spent half an hour for another room. Too bad
Pao C. Couples Singapore, June 28, 2014
A very relaxing, comfortable & enjoyable stay.

Great Location, Good Service & Nice Swimming Pools
8.7
Everything is good. Good location, 10 mins from Airport, 10 mins to town centre, great place to watch the sun set. Good Service, very friendly, sincere & efficient staff. A huge variety of food to choose from during breakfast. Very, very nice swimming pools with 2 life guards on watch. And for those who can't swim they even provide a life jacket. Have own jetty hence easy access to the various islands attractions. Will definitely be back & recommend to friends.
Tausif A. Couples Pakistan, June 23, 2014
Pleasant and Relaxing

Location, Beach & Island trips
8
Enjoyed the stay at the hotel as it was very relaxing...!
Daniela A. Families with young children Australia, June 22, 2014
Good get away with kids

Pool, facilities, kids club
7.3
We had a pleasant stay at the Shangri-La but we were disappointed with the level of service for a 5 star resort of this calibre. Room service was extremely slow. One night our dinner took over an hour to show, we asked to speak to a manager who was meant to follow up on the issue and call us back, we never heard from him again. I ordered a fresh coconut water from the pool staff and it took 25 minutes to get it. Pool and kids facilities were great. The pizzas were fantastic.
Tse K. Couples China, June 21, 2014
Very very good resort with good services.

Nice Service, Nice view in Room, Nice facilities.
9
Sukha L. Families with young children Malaysia, June 21, 2014
Excellent Hotel

Swimming pool, nice sunset view, delicious high tea
8
good service, comfortable room, beautiful sunset view

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