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Shangri-La's Tanjung Aru Resort & Spa

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia 88100 (Show on map)

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Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Mountain View Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Mountain View Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Seaview Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Seaview Room Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Seaview Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Seaview Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Kinabalu Club Executive Seaview Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Deluxe Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Deluxe Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Executive Seaview Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Wing Presidential Seaview Suite Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Tanjung Wing Presidential Seaview Suite (Living Room) Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Bathroom Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Bathroom Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Executive Lounge Shangri-La’s Tanjung Aru Resort & Spa Kota Kinabalu - Executive Lounge
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Area: Tanjung Aru Number of Rooms: 492
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
1716 reviews

Value for Money
7.8
Location
8.6
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.0
Food/Dining
8.3
All reviews (1716)
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Jessica D. Families with young children United Kingdom, November 3, 2014
Lovely hotel, perfect for a short break

Beautiful location, great facilities, close to airport
9.3
We stayed here for a short break with our 10-month old son. Hotel is just 5 minutes from the airport. All the staff were extremely helpful. The main restaurant serves a great choice of tasty food for both breakfast and dinner. The hotel is close to the town yet in an extremely peaceful location with beautiful views, particularly the sunset. Fantastic facilities for children - pools, waterslides, playroom and organised activities - as well as an adults-only pool area. We would definitely return.
Ai T. Couples Singapore, November 2, 2014
Nice hotel

location, quiet, spacious
7
Very pleasant stay and ideal for relaxing
Boris G. Couples Australia, November 1, 2014
Excellent resort great value for money

Food, pool views
10
Excellent resort highly recommend
Yevgeniy M. Solo travelers United States of America, October 29, 2014
Asian hospitality and comfort

great staff, location, and massage
10
Tzy S. Families with young children Singapore, October 28, 2014
Excellent Service and Facilities

Service, Facilities and Food
10
Su Y. Families with young children Malaysia, October 28, 2014
Beautiful resort with excellent view

The resort has excellent views & environment, staff are nice & helpful, room is comfortable but a bit run down, location is good & close to the downtown area.
8.3
Newton J. Families with young children Hong Kong, October 24, 2014
kids would love it, not so much for adults

water slides, kids' play area, location
6
We stayed at the older wing (108sqm suite) and it was a bit below Shangri La standard. Our friends stayed at the newer wing and it was newer and better. Kids really enjoyed the water park and water balloon fight. I'd say it's one of the best resort for younger kids. We have tried room service, the Chinese restaurant and breakfast. They were all so so.
Wai H. Families with older children Hong Kong, October 24, 2014
Nearly the 10th stay. Homely feeling. Fantastic.

Very spacious suite that accomodate 1 king size bed and 3 extra beds. The swimming pool particularly the water slides are excellent. Kinabalu club provide complimentary birthday cake.
9.7
One of the shower in Mamutik Suite has weak water flow. The children and me missed the bicycle ride in the hotel few years ago.
Chian L. Solo travelers Taiwan, October 21, 2014
A relaxing place to stay

Location: close to the airport
8.3
Generally nice except the beach is a bit small and couldn't get into the sea due to jelly fish. Swimming pool is nice but a bit crowded around.
Puh H. Families with young children Malaysia, October 21, 2014
Room is not 5-star standard

Water Park, Kids Zone, Breakfast buffet
5.7
For the rate that we paid, the room was certainly not up to the standard of a 5-star hotel. The room was rundown. There was an unpleasant moldy smell. The bed, pillows, sheets smelled like sweats that have been there for ages. The carpet looked and smelled dirty. We were asked to upgrade to Executive Suite for a special rate, which made us wonder whether it was a gimmick for the hotel to earn more.

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Customer Reviews - Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

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